Subject: Note Added - [#4657076] Conversation with M FF damaged item
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 15 Aug 2022 05:25:26 +0000

Hi ,    Nikhilesh Hardas added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4657076    Subject:  Conversation with M FF damaged item   Requester: M    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Cs Team </div>
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<div class="MsoNormal">Pls find attach mail , Inspection report is already given to CS Team that the product is misuse by the customer due to which damages happen.</div>
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<div class="MsoNormal">Hi <a id="OWAAMB946D4FEB19F4E9AA35BF65803F47F42" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Yahia Taha</span></a> – Pls check and arrange to close the complaint. Inspection report already sent for this Complaint.</div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Nikhilesh</div>
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<div>From: Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, August 14, 2022 7:34 PM<br>
<b>To:</b> Chamila JananathDasanayaka &lt;[email-masked]&gt;; Hbdammam Whdelivery &lt;[email-masked]&gt;; Nikhilesh Hardas &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;; Yahia Taha &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4657076] - Conversation with M FF damaged item</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#183247">Notified to:[email-masked] 
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<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#183247">+2 more</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi team,<br>
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Inspection was taken already , However  Dear Team as we have updated from cx side . no team visted him to resolve the issue please contact the cx urgently .</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Need maintenance </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"><br>
Invoice number : 29029201147920210501, <br>
<strong><span style="font-family:-apple-system">Follow up  new CRM : 4085068</span></strong><br>
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Issue description : most of the drawers not working and all have scratches and cracks kindly check the attachment and do the needful.<br>
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Regards,<br>
Alhamzi</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sat, 13 Aug at 7:51 AM
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi team,<br>
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Inspection was taken already , However  Dear Team as we have updated from cx side . no team visted him to resolve the issue please contact the cx urgently .</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Need maintenance </span></div>
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Invoice number : 29029201147920210501, <br>
<strong><span style="font-family:-apple-system">Follow up  new CRM : 4085068</span></strong><br>
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Issue description : most of the drawers not working and all have scratches and cracks kindly check the attachment and do the needful.<br>
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Regards,<br>
Ali Hazzaa.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 26 Jul at 10:07 PM
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi team,</span><span style="color:#183247"></span>
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<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Inspection approved.</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Invoice number : 29029201147920210501, </span></div>
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<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">CRM : 4043082 </span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Issue description : most of the drawers not working and all have scratches and cracks kindly check the attachment and do the needful.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Regards,</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 26 Jul at 5:30 PM
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Approval needed.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Invoice number : 29029201147920210501, </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Issue description : most of the drawers not working and all have scratches and cracks kindly check the attachment and do the needful.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Mohiuddin.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 26 Jul at 4:11 PM
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">شكرا لكم على مشاركة بريدكم الاكتروني معنا, سيقوم الفريق بالتواصل معكم قريبا<br>
كان من دواعي سروري مساعدتكم. </span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">لا تتردد في التواصل معنا في حال وجود أي إستفسارات أخرى.</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">نتمنى لكم يوما سعيد</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">عزيزي العميل سنقوم بإرسال تحديثات الفريق بخصوص المنتج المتضرر وإعلامكن بالتحديثات عبر البريد, في حال سيتم إرسال الفريق المعني لفحص المنتج فسيتم التواصل معكم على رقم التواصل
 الخاص بك وبعض الرسائل النصية.</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">كان من دواعي سروري مساعدتكم. </span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:10 PM, 26th Jul</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Wejdan</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1027" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_f259654aef93ab5395647067a1528eba39c4fc326e86d361c1648fcf4d1df1e5/img_usjantj524_885cc3ec837d57f00bb0f755ba8143995a6ad7287e4e01a2f5e5a1712362d6a2.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">نتمنى لكم يوما سعيد</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:10 PM, 26th Jul</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">M</span></div>
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<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1026" src="https://images.freshchat.com/30x30/fresh-chat-names/img/yacht.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">شكرا</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:10 PM, 26th Jul</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Wejdan</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1025" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_f259654aef93ab5395647067a1528eba39c4fc326e86d361c1648fcf4d1df1e5/img_usjantj524_885cc3ec837d57f00bb0f755ba8143995a6ad7287e4e01a2f5e5a1712362d6a2.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">لا شكر على واجب. نتمنى لكم يوما سعيد</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:10 PM, 26th Jul</span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica Neue";color:#999999'>View conversation in
<a href="https://web.freshchat.com/a/224106425474082/inbox/open/0/conversation/639299673119602" rel="noreferrer">
<span style="color:#999999;text-decoration:none">Freshchat</span></a></span><span style='font-family:"Helvetica Neue";color:#333333'></span>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4657076:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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