Subject: Ticket Assigned - 4089542/ Esc photos
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 14 Aug 2022 13:12:45 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  4089542/ Esc photos Rasheeda  Mohammed                    Hi           04:54 PM, 14th Aug                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           04:54 PM, 14th Aug                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            04:54 PM, 14th Aug                     Rasheeda  Mohammed                    9580664208           04:54 PM, 14th Aug                     Rasheeda  Mohammed                    Has been delivered yesterday           04:55 PM, 14th Aug                     Rasheeda  Mohammed                    But I have notic that there is a markes on the bed           04:56 PM, 14th Aug                     Rasheeda  Mohammed                             04:56 PM, 14th Aug                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            04:56 PM, 14th Aug                   New                   If you have any pictures that you would like to share, please do that.            04:56 PM, 14th Aug                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           04:56 PM, 14th Aug                     Rasheeda  Mohammed                             04:57 PM, 14th Aug                     Rasheeda  Mohammed                             04:58 PM, 14th Aug                   Alhamzi                   Hi Rasheeda, thank you for contacting us. This's Alhamzi We would be happy to help you.           04:59 PM, 14th Aug                   Alhamzi                   We sincerely apologize for any inconvenience caused you.            04:59 PM, 14th Aug                   Alhamzi                   Please wait while we check the details.            04:59 PM, 14th Aug                   Alhamzi                   We sincerely apologize for any inconvenience caused you.  We would like to let you know that we have escalated this issue to the concern team and will contact you within 3-5 business days to help you with this issue.  Complain number: 4089542           05:02 PM, 14th Aug                   Alhamzi                   Do you have any other inquiries that we can help with?           05:02 PM, 14th Aug                     Rasheeda  Mohammed                    No thanks.  But I need to know what kind of action wiil be taken with regards my complain           05:06 PM, 14th Aug                   Alhamzi                   We do not know exactly but rest assured that our team will do the needful to preserve Customer rights and take it up to your satisfaction.           05:08 PM, 14th Aug                   Alhamzi                   Do you have any other inquiries that we can help with?           05:08 PM, 14th Aug                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:12 PM, 14th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4729444