Subject: New Reply Received - Re: Share your feedback with us
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 14 Aug 2022 08:07:17 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div dir="ltr">Dear  Team  please  see attached  Thank you</div>
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<div>On Sat, Aug 13, 2022 at 5:19 PM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4709439</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Alhamzi Mohammed : </div>
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<div dir="ltr">Hi Angela, </div>
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<br style="box-sizing:border-box">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">​We request you to share with us the photos of the damaged item so we can escalate the issue to our team to refund the amount of the damaged item. <br style="box-sizing:border-box"><br style="box-sizing:border-box">Waiting forward to hearing from you. </div>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">
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<div><b>Kind Regards, </b></div>
<div><b><font><br></font></b></div>
<div><b><font>Angela Victoria Martinez </font></b></div>
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<div><b><font><img src="https://ci3.googleusercontent.com/mail-sig/AIorK4zmxbo4ss0AvrI_VUkk1STe7Ot5wl1wR26-eXqPlt3ziDUxcQTe67HCMuBJ6RAEm2zOiNDfBnI"><br></font></b></div>
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<b><font>Office Manager</font> | </b><b><font>Asset Capital Solutions, Dubai</font></b><br><div dir="ltr"><div dir="ltr"><div><b><font>M</font> +971 56 733 3593 </b></div></div></div>
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Attachments :
1. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2043371057451'>WhatsApp Image 2022-08-14 at 11.32.46 AM (1).jpeg</a><br />2. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2043371057452'>WhatsApp Image 2022-08-14 at 11.32.46 AM.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4709439