Subject: Ticket Assigned - 9580315446/ follow up cancellation and refund
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 11 Aug 2022 16:51:21 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9580315446/ follow up cancellation and refund Javed                    Hello           08:29 PM, 11th Aug                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           08:29 PM, 11th Aug                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            08:29 PM, 11th Aug                     Javed                    9580315446           08:29 PM, 11th Aug                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            08:31 PM, 11th Aug                   New                   If you have any pictures that you would like to share, please do that.            08:31 PM, 11th Aug                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           08:31 PM, 11th Aug                     Javed                             08:32 PM, 11th Aug                   Alhamzi                   Hi Javed, thank you for contacting us. This's Alhamzi We would be happy to help you.           08:43 PM, 11th Aug                   Alhamzi                   Please provide us with more details about your inquiry so we can further assist you.           08:43 PM, 11th Aug                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             08:47 PM, 11th Aug                   Alhamzi                   We will escalate to concern team to check the cancellation and refund status of your order           08:48 PM, 11th Aug                   Alhamzi                   Do you have any other inquiries that we can help with?           08:48 PM, 11th Aug                     Javed                    No           08:49 PM, 11th Aug                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:50 PM, 11th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4719888