Subject: Note Added - [#4655603] 9578193176 / Refund
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 11 Aug 2022 14:06:29 +0000

Hi ,    Raveen Sethupathy added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4655603    Subject:  9578193176 / Refund   Requester: Azhar.n.sayed    Note Content:   <div class="WordSection1">
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<span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#222222;background:white'>Dear Homebox Team,</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#222222'><br>
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<span style="background:white">The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change.</span><br>
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<span style="background:white">Code: 043-44C7-4NAM-4KKM-KK|Start Date: 11.08.2022 00:00:00|End Date: 11.11.2022 09:00:00</span><br>
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<span style="background:white">Type: Serial Voucher|Concept: HOMEBOX|Territory: UAE|Checkout Site: N/A</span><br>
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<span style="background:white">Value: 424 AED|Minimum Threshold Value: 425 AED|Maximum Discount:  N/A|Combinable with other vouchers: TRUE</span><br>
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<span style="background:white">Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1</span><br>
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<span style="background:white">Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A|First Time User Restriction: N/A</span></span>
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<div>From: <span style="font-size:12.0pt;color:black">Suhana Valappil &lt;[email-masked]&gt;<br>
<b>Date: </b>Thursday, 11 August 2022 at 5:31 PM<br>
<b>To: </b>Anslem Misquitta &lt;[email-masked]&gt;, Raveen Sethupathy &lt;[email-masked]&gt;<br>
<b>Cc: </b>HomeBox Customercare UAE &lt;[email-masked]&gt;, Home Box &lt;[email-masked]&gt;, Murtaza Kutiyanawala &lt;[email-masked]&gt;, Sabry Yousef &lt;[email-masked]&gt;, Faizal Maradeya &lt;[email-masked]&gt;,
 Saloni Lakhia &lt;[email-masked]&gt;, Karen Lobo &lt;[email-masked]&gt;, Namrita Kanjani &lt;[email-masked]&gt;, Gito Varghese &lt;[email-masked]&gt;<br>
<b>Subject: </b>Re: [#4655603] - 9578193176 / Refund</span>
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<div class="MsoNormal"><span lang="EN-US">++<a id="OWAAMD8C8A9FD14E6074EB0E9EA3BCAEE4263" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Raveen Sethupathy</span></a></span></div>
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<div class="MsoNormal"><span lang="EN-US" style="color:black">Thanks</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="color:black">Suhana</span></div>
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<b><span lang="EN-US" style="font-size:12.0pt;color:black">From:
</span></b><span lang="EN-US" style="font-size:12.0pt;color:black">Anslem Misquitta &lt;[email-masked]&gt;<br>
<b>Date: </b>Thursday, 11 August 2022 at 3:31 PM<br>
<b>To: </b>Suhana Valappil &lt;[email-masked]&gt;<br>
<b>Cc: </b>HomeBox Customercare UAE &lt;[email-masked]&gt;, Home Box &lt;[email-masked]&gt;, Murtaza Kutiyanawala &lt;[email-masked]&gt;, Sabry Yousef &lt;[email-masked]&gt;, Faizal Maradeya &lt;[email-masked]&gt;,
 Saloni Lakhia &lt;[email-masked]&gt;, Karen Lobo &lt;[email-masked]&gt;, Raveen Sethupathy &lt;[email-masked]&gt;, Namrita Kanjani &lt;[email-masked]&gt;, Gito Varghese &lt;[email-masked]&gt;<br>
<b>Subject: </b>RE: [#4655603] - 9578193176 / Refund</span>
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<div class="MsoNormal"><span lang="EN-US">Hi Suhana,</span></div>
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<div class="MsoNormal"><span lang="EN-US"> </span></div>
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<div class="MsoNormal"><span lang="EN-US">If possible, please create the voucher today as we need to send the voucher by EOD and close the DED complain.</span></div>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>GV – 424 AED
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>TH – 425 AED</span><span lang="EN-US"></span>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Validity – 11<sup>th</sup> November 2022</span><span lang="EN-US"></span>
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<div class="MsoNormal" style="line-height:105%"><img width="255" height="131" style="width:2.6562in;height:1.3645in" id="_x0000_i1028" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3MDMwNTYzNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.H8a05w3XLzuxXh7al789v59oIUp7g0k0aX6thHlRm40" data-id="2043370305635" alt="A close up of a sign

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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Retail Operations - Customer Care</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">T   :  800 HOMEBOX (4663269)</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">F   :  +971 4 5172380</span></div>
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<span style="font-size:10.0pt;line-height:105%">E   :  </span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.0pt;line-height:105%">[email-masked]</span></a>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Landmark Tower, Dubai Marina</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">P.O.Box 282028, UAE.</span></div>
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<div class="MsoNormal" style="line-height:105%"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&amp;data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&amp;reserved=0" title="Original URL:
http://www.homeboxstores.com/

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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Gito Varghese &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, August 11, 2022 1:27 PM<br>
<b>To:</b> Anslem Misquitta &lt;[email-masked]&gt;; Namrita Kanjani &lt;[email-masked]&gt;; Raveen Sethupathy &lt;[email-masked]&gt;; Karen Lobo &lt;[email-masked]&gt;; Saloni Lakhia &lt;[email-masked]&gt;;
 Faizal Maradeya &lt;[email-masked]&gt;; Suhana Valappil &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;; Home Box &lt;[email-masked]&gt;; Murtaza Kutiyanawala &lt;[email-masked]&gt;; Sabry Yousef &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4655603] - 9578193176 / Refund</span>
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<div class="MsoNormal"><span lang="EN-US"><a id="OWAAMF755BA19F507AD45AAAF5BD4C5D4C151" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Suhana Valappil</span></a> fyi
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<div class="MsoNormal"><span lang="EN-US">Regards,<br>
Gito Varghese</span></div>
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<span lang="EN-US" style="font-size:10.5pt;color:black">Digital Marketing Coordinator</span><span lang="EN-US"></span>
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<span lang="EN-US" style="font-size:10.5pt;color:black">Web Team | Landmark Group</span><span lang="EN-US"></span>
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<span lang="EN-US" style="font-size:10.5pt;color:black">T: +97145172153</span><span lang="EN-US"></span>
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<b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">Anslem Misquitta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Date: </b>Thursday, August 11, 2022 at 1:25 PM<br>
<b>To: </b>Gito Varghese &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Namrita Kanjani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Raveen Sethupathy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;,
 Karen Lobo &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Saloni Lakhia &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc: </b>HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Murtaza Kutiyanawala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;,
 Sabry Yousef &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject: </b>RE: [#4655603] - 9578193176 / Refund</span><span lang="EN-US"></span>
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<div class="MsoNormal"> <span lang="EN-US"></span>
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<div class="MsoNormal">Hi Team,<span lang="EN-US"></span>
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<div class="MsoNormal"> <span lang="EN-US"></span>
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<div class="MsoNormal">Any update, customer is following up daily, this is a DED complaint case.<span lang="EN-US"></span>
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<div class="MsoNormal" style="line-height:105%"><img width="255" height="131" style="width:2.6562in;height:1.3645in" id="_x0000_i1027" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3MDMwNTYzNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.kvKNtQfrzEC95uvVU6hQ5v0X7s7DvzSXs_pwJDnTolM" data-id="2043370305636" alt="A close up of a sign

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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Retail Operations - Customer Care</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">T   :  800 HOMEBOX (4663269)</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">F   :  +971 4 5172380</span></div>
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<span style="font-size:10.0pt;line-height:105%">E   :  </span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.0pt;line-height:105%">[email-masked]</span></a>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Landmark Tower, Dubai Marina</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">P.O.Box 282028, UAE.</span></div>
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<div class="MsoNormal" style="line-height:105%"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&amp;data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&amp;reserved=0" title="Original URL:
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<b>From:</b> Anslem Misquitta <br>
<b>Sent:</b> Wednesday, August 10, 2022 4:18 PM<br>
<b>To:</b> Gito Varghese &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Namrita Kanjani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Raveen Sethupathy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Karen Lobo &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Saloni Lakhia &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Murtaza Kutiyanawala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Sabry Yousef &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4655603] - 9578193176 / Refund<span lang="EN-US"></span>
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<div class="MsoNormal"> <span lang="EN-US"></span>
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<div class="MsoNormal">Hi Team,<span lang="EN-US"></span>
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<div class="MsoNormal"> <span lang="EN-US"></span>
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<div class="MsoNormal">We have convinced the customer to take the voucher again instead of money in the bank<span lang="EN-US"></span>
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<div class="MsoNormal">Please create the voucher as per the below configuration.<span lang="EN-US"></span>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>GV – 424 AED
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>TH – 425 AED</span><span lang="EN-US"></span>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Validity – 10<sup>th</sup> November 2022</span><span lang="EN-US"></span>
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<div class="MsoNormal" style="line-height:105%"><img width="255" height="131" style="width:2.6562in;height:1.3645in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3MDMwNTYzNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.PmGZTLU4e9xYImr-l2CV9oMYGuYjUntNo75xzfeA8Qs" data-id="2043370305637" alt="A close up of a sign

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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Anslem Misquitta</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Retail Operations - Customer Care</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">T   :  800 HOMEBOX (4663269)</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">F   :  +971 4 5172380</span></div>
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<span style="font-size:10.0pt;line-height:105%">E   :  </span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.0pt;line-height:105%">[email-masked]</span></a>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Landmark Tower, Dubai Marina</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">P.O.Box 282028, UAE.</span></div>
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<div class="MsoNormal" style="line-height:105%"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&amp;data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&amp;reserved=0" title="Original URL:
http://www.homeboxstores.com/

Click to follow link." rel="noreferrer"><span style="font-size:10.0pt;line-height:105%">www.homeboxstores.com</span></a></div>
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<b>From:</b> Gito Varghese &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, August 2, 2022 5:55 PM<br>
<b>To:</b> Anslem Misquitta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Namrita Kanjani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Raveen Sethupathy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Karen Lobo &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Saloni Lakhia &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Murtaza Kutiyanawala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Sabry Yousef &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#4655603] - 9578193176 / Refund<span lang="EN-US"></span>
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<div class="MsoNormal"> <span lang="EN-US"></span>
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<div class="MsoNormal">Hi Team,<br>
<br>
It’s done. <span lang="EN-US"></span>
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<div class="MsoNormal"> <span lang="EN-US"></span>
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<div class="MsoNormal">Regards,<br>
Gito Varghese<span lang="EN-US"></span>
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<span style="font-size:10.5pt;color:black">Digital Marketing Coordinator</span><span lang="EN-US"></span>
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<span style="font-size:10.5pt;color:black">Web Team | Landmark Group</span><span lang="EN-US"></span>
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<span style="font-size:10.5pt;color:black">T: +97145172153</span><span lang="EN-US"></span>
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<b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">Anslem Misquitta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Date: </b>Tuesday, August 2, 2022 at 4:56 PM<br>
<b>To: </b>Gito Varghese &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Namrita Kanjani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Raveen Sethupathy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;,
 Karen Lobo &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Saloni Lakhia &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc: </b>HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;,
 Murtaza Kutiyanawala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Sabry Yousef &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject: </b>RE: [#4655603] - 9578193176 / Refund</span><span lang="EN-US"></span>
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<div class="MsoNormal"> <span lang="EN-US"></span>
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<div class="MsoNormal">Hi Team,<span lang="EN-US"></span>
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<div class="MsoNormal">Can you please check if the given voucher can be cancel as customer has complained to DED and wants his money back in his bank account.<span lang="EN-US"></span>
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<div class="MsoNormal"> <span lang="EN-US"></span>
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<div class="MsoNormal">The voucher was used for invoice 9578193176, however due to item not in stock the delivery was cancelled, now customer does not want the voucher again and wants the money for it.
<span lang="EN-US"></span>
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<div class="MsoNormal"> <span lang="EN-US"></span>
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<div class="MsoNormal">Voucher Code - 033-80YA-LKHC-RT4C-ZL<span lang="EN-US"></span>
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<div class="MsoNormal">Voucher Amount - 424<span lang="EN-US"></span>
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<div class="MsoNormal" style="line-height:105%"><img width="255" height="131" style="width:2.6562in;height:1.3645in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3MDMwNTYzOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.hPbOGdB_7VlaZLxNoIjXN00o1vRvIlTkT1PEWMDwKp0" data-id="2043370305638" alt="A close up of a sign

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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Anslem Misquitta</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Retail Operations - Customer Care</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">T   :  800 HOMEBOX (4663269)</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">F   :  +971 4 5172380</span></div>
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<span style="font-size:10.0pt;line-height:105%">E   :  </span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.0pt;line-height:105%">[email-masked]</span></a>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Landmark Tower, Dubai Marina</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">P.O.Box 282028, UAE.</span></div>
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<div class="MsoNormal" style="line-height:105%"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&amp;data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&amp;reserved=0" title="Original URL:
http://www.homeboxstores.com/

Click to follow link." rel="noreferrer"><span style="font-size:10.0pt;line-height:105%">www.homeboxstores.com</span></a></div>
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<b>From:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, August 1, 2022 7:46 PM<br>
<b>To:</b> Anslem Misquitta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sabry Yousef &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Murtaza Kutiyanawala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4655603] - 9578193176 / Refund<span lang="EN-US"></span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style="font-size:10.5pt;font-family:-Apple-System">Hi Team, <br>
<br>
Order number: 9578193176<br>
<br>
CRM: 4041305<br>
<br>
Refund to Bank account :<br>
<br>
<strong><span style="font-family:-Apple-System">The order was canceled due to lack of stock, however, cust requested to revoke the voucher refund to his below account.</span></strong><b><br>
</b><br>
· Bank Name: Dubai Islamic Bank<br>
· Branch name: Al Salam<br>
· Account name: Muhammad Azhar Sayyed <br>
· Account number:001580147854401<br>
· IBAN Number: AE720240001580147854401<br>
· Account Type: savings <br>
<br>
kindly check and do the needful. Cx raised a complaint to DED.<br>
<br>
Thanks &amp; Regards<br>
The Support Team </span><span lang="EN-US"></span>
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<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
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<span style="font-size:10.5pt;font-family:-Apple-System">On Sun, 31 Jul at 6:27 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span lang="EN-US"></span>
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<span style="font-size:10.5pt;font-family:-Apple-System">Hi Team, <br>
<br>
Order number: 9578193176<br>
<br>
CRM: 4041305<br>
<br>
<strong><span style="font-family:-Apple-System">Refund to Bank account :</span></strong><b><br>
<br>
<strong><span style="font-family:-Apple-System">The order was canceled due to lack of stock, however, cust requested to revoke the voucher refund to his below account.</span></strong></b><br>
<br>
· Bank Name: Dubai Islamic Bank<br>
· Branch name: Al Salam<br>
· Account name: Muhammad Azhar Sayyed <br>
· Account number:001580147854401<br>
· IBAN Number: AE720240001580147854401<br>
· Account Type: savings <br>
<br>
kindly check and do the needful. Cx raised a complaint to DED.<br>
<br>
Thanks &amp; Regards<br>
The Support Team </span><span lang="EN-US"></span>
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<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
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<span style="font-size:10.5pt;font-family:-Apple-System">On Fri, 29 Jul at 5:52 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span lang="EN-US"></span>
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<span style="font-size:10.5pt;font-family:-Apple-System;color:black">Hi Team,</span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"> </span><span lang="EN-US"></span>
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<span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"><br>
Order number: 9578193176</span><span lang="EN-US"></span>
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<span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"><br>
CRM: 4041305<br>
<br>
<strong><span style="font-family:-Apple-System">Refund to Bank account :</span></strong><br>
<br>
The order was canceled due to lack of stock, however, cust requested to revoke the voucher refund to his below account.<br>
<br>
· Bank Name: Dubai Islamic Bank<br>
· Branch name: Al Salam<br>
· Account name: Muhammad Azhar Sayyed <br>
· Account number:001580147854401<br>
· IBAN Number: AE720240001580147854401<br>
· Account Type: savings <br>
<br>
kindly check and do the needful. <strong><span style="font-family:-Apple-System">Cx raised a complaint to DED.</span></strong><br>
<br>
Thanks &amp; Regards<br>
The Support Team </span><span lang="EN-US"></span>
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<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-Apple-System">On Thu, 28 Jul at 4:44 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span lang="EN-US"></span>
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<span style="font-size:10.5pt;font-family:-Apple-System;color:black">Hi Team,</span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"> </span><span lang="EN-US"></span>
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<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"><br>
Order number : 9578193176</span><span lang="EN-US"></span>
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<span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"><br>
CRM : 4041305<br>
<br>
<strong><span style="font-family:-Apple-System">Refund to Bank account :</span></strong><br>
<br>
Order was canceled due to lack of stock , however cust requested to revoke the voucher refund to his below account .<br>
<br>
 Bank name : Dubai Islamic Bank<br>
· Branch name : Al Salam<br>
· Account name: Muhammad Azhar Sayyed <br>
· Account number:001580147854401<br>
· IBAN number: AE720240001580147854401<br>
· Account Type : savings <br>
<br>
kindly check and do the needful. <strong><span style="font-family:-Apple-System">Cx raised a complaint to DED.</span></strong><br>
<br>
Thanks &amp; Regards<br>
The Support Team </span><span lang="EN-US"></span>
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<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
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<span style="font-size:10.5pt;font-family:-Apple-System">On Tue, 26 Jul at 10:31 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span lang="EN-US"></span>
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<span style="font-size:10.5pt;font-family:-Apple-System;color:black">Hi Team,</span><span style="font-size:10.5pt;font-family:-Apple-System"> <br>
<br>
Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4655603" rel="noreferrer">
#4655603</a> raised by Azhar.n.sayed (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span><span lang="EN-US"></span>
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<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-Apple-System"><br>
Order number : 9578193176<br>
CRM : 4041305<br>
<br>
<strong><span style="font-family:-Apple-System">Refund to Bank account :</span></strong><br>
<br>
Order was canceled due to lack of stock , however cust requested to revoke the voucher refund to his below account .<br>
<br>
 Bank name : Dubai Islamic Bank<br>
· Branch name : Al Salam<br>
· Account name: Muhammad Azhar Sayyed <br>
· Account number:001580147854401<br>
· IBAN number: AE720240001580147854401<br>
· Account Type : savings <br>
<br>
kindly check and do the needful. <br>
<br>
Thanks &amp; Regards<br>
The Support Team </span><span lang="EN-US"></span>
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