Subject: New Reply Received - 9580541595/ Late delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 10 Aug 2022 14:44:21 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  9580541595/ Late delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/S2LBvHbz4Lxqo0MffN1tlw~~/AALN9wA~/RgRk1PfCPVcDc3BjQgpi60LE82LSnIxGUhlzdXBwb3J0QGhvbWVib3hzdG9yZXMuY29tWAQAAAAB" alt=""></div>
Dear Team,<br>
<br>
Kindly note that the order has been delivered today. <br>
<br>
Best regards,<br>
 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Zaid Damra</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>10/8/2022 3:04 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#4687183] - 9580541595/ Late delivery<br>
 
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<div dir="ltr">Hi team, </div>

<div> </div>

<div dir="ltr">
<strong>Any update regarding the delivery of the following orde</strong>r.<br>
<br>
Problem Statement: Late delivery<br>
<br>
Order Date: Aug 1, 2022<br>
Order ID: 9580541595<br>
Tracking ID: SD007634261<br>
<br>
Assistance Required: Need urgent delivery<br>
Issue Description: The order was shipped on 8/1/22 but still not delivered to the customer. <br>
<br>
Thanks<br>
Alhamzi</div>
</div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Mon, 8 Aug at 2:06 AM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Late delivery<br>
<br>
Order Date: Aug 1, 2022<br>
Order ID: 9580541595<br>
Tracking ID: SD007634261<br>
<br>
Assistance Required: Need urgent delivery<br>
Issue Description: The order was shipped on 8/1/22 but still not delivered to the customer.<br>
Please deliver the order on priority.<br>
<br>
Regards,</span></div>

<div dir="ltr"><span class="separator">Mosab.</span></div>
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<span class="separator">On Sat, 6 Aug at 1:25 PM <span class="separator">, Shipa Delivery Support &lt;[email-masked]&gt; wrote: </span></span>

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<span class="separator"><span class="separator"> Dear Team,<br>
<br>
Kindly note that the order has been collected and will be arranged for the delivery as soon as possible. <br>
<br>
Best regards, <br>
  </span></span>

<div>
<br>
<span class="separator"><span class="separator"><span class="labelnormal"><span class="labelname_sf">Zaid Damra</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration:none;color:#f26641" rel="noreferrer">www.shipa.com</a> </span> </span></span>
</div>
<span class="separator"><span class="separator">   </span></span>

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<span class="separator"><span class="separator"> </span></span>

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<blockquote class="freshdesk_quote">
<div><span class="separator"><span class="separator">From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>6/8/2022 2:29 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#4687183] - 9580541595/ Late delivery<br>
  </span></span></div>

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<div dir="ltr"><span class="separator"><span class="separator">Hi Team,</span></span></div>

<div><span class="separator"><span class="separator"> </span></span></div>

<div dir="ltr"><span class="separator"><span class="separator">Order Date: Aug 1, 2022</span></span></div>

<div dir="ltr"><span class="separator"><span class="separator">Order ID: 9580541595</span></span></div>

<div dir="ltr"><span class="separator"><span class="separator">Tracking ID: SD007634261</span></span></div>

<div><span class="separator"><span class="separator"> </span></span></div>

<div dir="ltr"><span class="separator"><span class="separator">Assistance Required: Please confirm to us if this order is dispatched and packed,</span></span></div>

<div><span class="separator"><span class="separator"> </span></span></div>

<div dir="ltr"><span class="separator"><span class="separator">Issue Description: Kindly note that we have escalated to the courier they have updated us that order is not collected yet, Please confirm to us if this order packed and dispatched successfully,</span></span></div>

<div><span class="separator"><span class="separator"> </span></span></div>

<div><span class="separator"><span class="separator">Thank You &amp; Regards,</span></span></div>

<div dir="ltr"><span class="separator"><span class="separator">The Support Team.</span></span></div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator">On Thu, 4 Aug at 1:48 AM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span> </span></span>

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<div><span class="separator"><span class="separator"><span class="separator">Hi Team,</span></span></span></div>

<div><span class="separator"><span class="separator"> </span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Order Date : Aug 1, 2022</span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Order ID: 9580541595</span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Tracking ID: SD007634261</span></span></span></div>

<div><span class="separator"><span class="separator"> </span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Assistance Required: Please confirm to us if this order is dispatched and packed,</span></span></span></div>

<div><span class="separator"><span class="separator"><span class="separator">​</span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Issue Description: Kindly note that we have escalated to the courier they have updated us that order is not collected yet, Please confirm to us is this order packed and dispatched successfully,</span></span></span></div>

<div><span class="separator"><span class="separator"><span class="separator">​</span></span></span></div>

<div><span class="separator"><span class="separator"><span class="separator">Thank You &amp; Regards,</span></span></span></div>

<div><span class="separator"><span class="separator"><span class="separator">The Support Team.</span></span></span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4687183