Subject: Ticket Assigned - 9580573220/ Late delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 03 Aug 2022 09:36:08 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9580573220/ Late delivery Bo Yousif                    Hi           01:10 PM, 03rd Aug                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           01:10 PM, 03rd Aug                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            01:10 PM, 03rd Aug                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           01:10 PM, 03rd Aug                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            01:10 PM, 03rd Aug                     Bo Yousif                    Regarding my order #9580573220.. When is it going to be delivered?           01:11 PM, 03rd Aug                     Bo Yousif                    The tracking page shows that the order was shipped but there is no expected delivery date or time!!           01:12 PM, 03rd Aug                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            01:12 PM, 03rd Aug                   New                   If you have any pictures that you would like to share, please do that.            01:12 PM, 03rd Aug                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           01:12 PM, 03rd Aug                   Alhamzi                   Hi Bo Yousif, thank you for contacting us. This's Alhamzi We would be happy to help you.           01:20 PM, 03rd Aug                   Alhamzi                   Please wait while we check the details.            01:20 PM, 03rd Aug                   Alhamzi                   Please confirm if the following phone number is correct: 971502001555           01:23 PM, 03rd Aug                     Bo Yousif                    It's correct           01:28 PM, 03rd Aug                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.           01:30 PM, 03rd Aug                   Alhamzi                   Do you have any other inquiries that we can help with?           01:30 PM, 03rd Aug                     Bo Yousif                    I just want to know the expected delivery date and time           01:32 PM, 03rd Aug                   Alhamzi                   kindly not that we do not know the exact delivery time but rest assured that we are doing the needful to deliver your order ASAP.    Please allow us some more time            01:33 PM, 03rd Aug                   Alhamzi                   Do you have any other inquiries that we can help with?           01:33 PM, 03rd Aug                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:35 PM, 03rd Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4685905