Subject: Ticket Assigned - 9580604869/ POD
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 02 Aug 2022 14:31:55 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9580604869/ POD Athan                    Hi           06:18 PM, 02nd Aug                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           06:18 PM, 02nd Aug                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            06:18 PM, 02nd Aug                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           06:18 PM, 02nd Aug                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            06:18 PM, 02nd Aug                     Athan                    Can you please check my order           06:18 PM, 02nd Aug                   Alhamzi                   Hi Athan, thank you for contacting us. This's Alhamzi We would be happy to help you.           06:19 PM, 02nd Aug                   Alhamzi                   Could you please share your order number so that I can assist you further?           06:19 PM, 02nd Aug                     Athan                    Consignment Number: 88888001186720220802           06:20 PM, 02nd Aug                     Athan                    Its says delivered           06:20 PM, 02nd Aug                     Athan                    But i have not received           06:21 PM, 02nd Aug                     Athan                    Please response           06:23 PM, 02nd Aug                   Alhamzi                   could you please provide me with the correct order number which consist of ten digits and starts with number 9           06:23 PM, 02nd Aug                     Athan                    9580604869           06:25 PM, 02nd Aug                   Alhamzi                   Please wait while we check the details.            06:25 PM, 02nd Aug                   Alhamzi                   Kindly confirm if the order has not been delivrerd           06:26 PM, 02nd Aug                     Athan                    Not delivered           06:27 PM, 02nd Aug                   Alhamzi                   Please confirm if the following phone number is correct: 971557197385           06:27 PM, 02nd Aug                     Athan                    Yeah its correct           06:27 PM, 02nd Aug                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             06:27 PM, 02nd Aug                   Alhamzi                   Do you have any other inquiries that we can help with?           06:27 PM, 02nd Aug                     Athan                    No, want to know where is my order and no one called me           06:28 PM, 02nd Aug                   Alhamzi                   Yes we will follow up with the delivery partner and inform them to deliver your order ASAP           06:29 PM, 02nd Aug                   Alhamzi                   We request you to allow us some time           06:29 PM, 02nd Aug                   Alhamzi                   Do not hesitate to contact us for more assistance            06:29 PM, 02nd Aug                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:29 PM, 02nd Aug                     Athan                    Why is it saya delivered to whom?           06:29 PM, 02nd Aug                   Alhamzi                   We will investigate further with our team regarding this and let you know in the Email.           06:30 PM, 02nd Aug                   Alhamzi                   Do you have any other inquiries that we can help with?           06:30 PM, 02nd Aug                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:31 PM, 02nd Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4682817