Subject: New Reply Received - 29004107446220200710
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 01 Aug 2022 14:22:56 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  29004107446220200710   Ticket comment <div dir="auto">Till now you have not informed me the reason for delay.</div>
<div dir="auto"><br></div>
<div dir="auto">How many times I have asked for the same?</div>
<div dir="auto"><br></div>
<div dir="auto">This way you treat your customers?</div>
<div dir="auto"><br></div>
<div dir="auto">Whose fault is this?</div>
<div dir="auto"><br></div>
<div dir="auto">What's the problem and why you are not informing me the actual reason for delay?</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 1 Aug 2022 at 18:05, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Sachin,</div>
<div><br></div>
<div>Thank you for contacting us and giving us the opportunity to serve you.</div>
<div><br></div>
<div>Please accept our sincere apologies for the inconvenience and delay caused to you.</div>
<div><br></div>
<div>We apologize for this experience. This is definitely not the experience we want our customers to have when they shop with us.</div>
<div><br></div>
<div dir="ltr">Kindly note that we have been informed by our team that we do not have a private code so you can use as a compensation and we will make sure this kind of issue does not happen again.  </div>
<div> </div>
<div>Thank you for shopping with us.</div>
<div> </div>
<div>Feel free to contact us for further assistance.</div>
<div> </div>
<div>your friends,</div>
<div>Support Team.</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4430960