Subject: New Reply Received - Complain #4033043
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 29 Jul 2022 09:00:47 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Complain #4033043  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
Dear Sirs,</div>
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Please let me know the last status for my Return and refund </div>
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Thanks </div>
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<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
Mohamed Atef </div>
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0565051192</div>
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<div>From: Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, July 25, 2022 12:20 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4643467] - Complain #4033043
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<div dir="ltr"> Hi Mohamed,</div>
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<div style="clear:both">Thank you for reaching out to us and giving us the opportunity to serve you.
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<div>We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.</div>
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<div dir="ltr">Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days. </div>
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<div>We thank you for your understanding and cooperation.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4643467