Subject: Note Added - [#4661394] Damage item need escalate
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 28 Jul 2022 15:17:23 +0000

Hi ,    Vakeel.ahmad added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4661394    Subject:  Damage item need escalate   Requester: Abdulrhman    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="font-size:12.0pt">Hi <a id="OWAAM9B22240BD8B546F4B5405B7626276B8E" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Home Box</span></a></span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt">Please take inspection approval from CCC manager.</span></div>
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<div class="MsoNormal"><b>Regards,</b></div>
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<div class="MsoNormal"><b><span style='font-family:"Bradley Hand ITC"'>Vakeel Ahmad</span></b></div>
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<div class="MsoNormal"><b><span style='font-family:"Andalus",serif'>Supervisor -HDO</span></b></div>
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<div class="MsoNormal"><span style='font-family:"Andalus",serif'>Home Box Riyadh Warehouse</span></div>
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<span style='font-family:"Andalus",serif'>Mobile No +966 549183975 Ext: 4031</span><span style='font-size:8.0pt;font-family:"Andalus",serif'></span>
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<b><span style='font-family:"Andalus",serif'>E:</span></b><span style='font-family:"Andalus",serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, July 27, 2022 8:15 PM<br>
<b>To:</b> Vakeel Ahmad &lt;[email-masked]&gt;; Hbriyadh Warehouse &lt;[email-masked]&gt;; hbriyadh delivery &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4661394] - Damage item need escalate</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Problem Statement:  <b>Damaged after delivery </b>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Order Date : 29-Oct-2021</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Order ID:
<b>6362589169</b> </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>CRM No: ​4046722<br>
Item ID: 163145720 </span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Issue Description: Cx. complains the sofa is not working properly and it is shaking. PFAF</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Please check and do the needful</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Regards,</span></div>
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<span style="font-size:10.5pt;font-family:inherit">M.Alhamzi</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'> </span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4661394:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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Attachments :
1. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2043365256264'>Sofa 2.PNG</a><br />2. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2043365256267'>Sofa 1.PNG</a><br />3. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2043365256269'>e034e2d96ba4d74e520a05.mp4</a>