Subject: Ticket Assigned - 4040914/ esc photos
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 26 Jul 2022 01:06:39 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  4040914/ esc photos Sh?                    Hi           07:15 PM, 25th Jul                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           07:15 PM, 25th Jul                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           07:15 PM, 25th Jul                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            07:15 PM, 25th Jul                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            07:15 PM, 25th Jul                     Sh?                    Hello, please see the bed, as we have a two-year warranty on the invoice number shown as follows           07:15 PM, 25th Jul                     Sh?                    29004107191920220228           07:16 PM, 25th Jul                     Sh?                             07:16 PM, 25th Jul                     Sh?                    * File attached - bcc43df83db6401e00841d.mp4 *             07:16 PM, 25th Jul                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            07:17 PM, 25th Jul                   New                   If you have any pictures that you would like to share, please do that.            07:17 PM, 25th Jul                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           07:17 PM, 25th Jul                     Sh?                    Please contact us to have the bed repaired           07:17 PM, 25th Jul                   Alhamzi                   Hi, thank you for contacting us. This's Alhamzi We would be happy to help you.           07:22 PM, 25th Jul                   Alhamzi                   Please wait while we check the details.            07:22 PM, 25th Jul                   Alhamzi                   We sincerely apologize for any inconvenience caused you.  We would like to let you know that we have escalated this issue to the concern team and will contact you within 3-2 business days to help you with this issue.  Complain number: 4040914           07:25 PM, 25th Jul                   Alhamzi                   could you please share with us your email Id so we can update you?           07:25 PM, 25th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4654337