Subject: New Reply Received - Complain #4033043
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 25 Jul 2022 05:01:25 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Complain #4033043  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
Dear Sirs ,</div>
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Thanks For your support ..</div>
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Please note that your driver collected the return item (mattress) yesterday .. please confirm for the same and please let me know the refund procedures</div>
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Thanks </div>
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<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
Mohamed Atef </div>
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0565051192</div>
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<div>From: Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, July 24, 2022 5:26 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4643467] - Complain #4033043
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<div dir="ltr">Hi Mohamed, </div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We apologies you have to go through this with us. This is not the experience we want our customer to have. Rest assured that we are doing the needful to sort this issue real quick.</div>
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<div>We request you to allow us some more time. </div>
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<div>Thank you for your understanding and cooperation.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4643467