Subject: New Reply Received - Feedback or suggestions
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jul 2022 05:17:41 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div dir="ltr">
<div class="gmail_default" style="font-family:monospace">Dear Homebox Team,</div>
<div class="gmail_default" style="font-family:monospace">Please see pictures for the deformed sofa seats. The foam has deformed very badly that it becomes very uncomfortable to sit on. I would appreciate if we could find a permanent solution to this problem.</div>
<div class="gmail_default" style="font-family:monospace"><br></div>
<div class="gmail_default" style="font-family:monospace"><br></div>
<div class="gmail_default" style="font-family:monospace">Regards,<br>Tahir Iqbal</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Jul 20, 2022 at 4:06 PM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div><div dir="ltr">
<div dir="ltr">Hi Tahir, </div>
<div dir="ltr">
<br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div> </div>
<div>We sincerely apologize for any inconvenience caused to you.</div>
<div><br></div>
<div dir="ltr">Could you please share with us photos or video showing the issue so we can update it with our team to help you regarding this issue.</div>
<div><br></div>
<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div></div></div>

	

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Attachments :
1. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2043362436835'>Sofa Pic 2.jpeg</a><br />2. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2043362436837'>Sofa Pic 3.jpeg</a><br />3. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2043362436838'>Sofa Pic 1.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2887542