Subject: Ticket Assigned - 9588838190/ delivery FF follow up.
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 01 Nov 2022 21:21:45 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9588838190/ delivery FF follow up. Harsh                     Hello           11:56 PM, 01st Nov                   HB AE Whatsapp                    Hello, welcome to HomeBox!?   مرحبًا بك في هوم بوكس            11:56 PM, 01st Nov                   HB AE Whatsapp                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            11:56 PM, 01st Nov                     Harsh                     Can you please check if1           11:56 PM, 01st Nov                   HB AE Whatsapp                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           11:56 PM, 01st Nov                   HB AE Whatsapp                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            11:56 PM, 01st Nov                     Harsh                     1           11:56 PM, 01st Nov                   HB AE Whatsapp                    Hello, what can we help you with today?  ??   1 - For help placing a new order  2 - Offers and Promotions  3 - To check order or delivery status  4 - For questions about returns or refund  5 - For complaints  6 - Check Store Locations   Please reply with only a single digit corresponding to the option            11:56 PM, 01st Nov                     Harsh                     4           11:56 PM, 01st Nov                   HB AE Whatsapp                    Our Returns policy can be found at https://www.homeboxstores.com/ae/en/support/solutions/folders/44001185964#  Please read the online returns policy            11:56 PM, 01st Nov                   HB AE Whatsapp                    If you are within the returns policy, and if you made your purchase online, the fastest way to return is online on our website.    Go to Order History in My Account, select the products you want to return and place a return request.   You can read more about how to return at: https://www.homeboxstores.com/ae/en/return              11:56 PM, 01st Nov                   HB AE Whatsapp                   If you made your purchase in one of our stores, and your purchase is covered under our returns policy, please reply 1 to connect to a customer service agent.           11:56 PM, 01st Nov                     Harsh                     1           11:56 PM, 01st Nov                   HB AE Whatsapp                   Please wait, you will be assisted shortly.           11:56 PM, 01st Nov                     Harsh                     Please see if my product is there in your warehouse to replace           11:57 PM, 01st Nov                     Harsh                     If not please arrange a call back for tomorrow           11:57 PM, 01st Nov                   Alhamzi                   Hi Haresh, thank you for contacting us. This's Alhamzi We would be happy to help you.           01:14 AM, 02st Nov                   Alhamzi                   Please wait while we check the details.            01:14 AM, 02st Nov                   Alhamzi                   Kindly note that we are still following our team to deliver the order at earliest.           01:17 AM, 02st Nov                   Alhamzi                   We will share your request for a call back           01:17 AM, 02st Nov                   Alhamzi                   We request you to allow us some time           01:17 AM, 02st Nov                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:20 AM, 02st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5085564