Subject: Ticket Assigned - Conversation with فزاع??
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 01 Nov 2022 18:56:44 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with فزاع?? فزاع??                    Hii           08:31 PM, 01st Nov                   HB AE Whatsapp                    Hello, welcome to HomeBox!?   مرحبًا بك في هوم بوكس            08:31 PM, 01st Nov                   HB AE Whatsapp                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:31 PM, 01st Nov                     فزاع??                    1           08:31 PM, 01st Nov                   HB AE Whatsapp                    Hello, what can we help you with today?  ??   1 - For help placing a new order  2 - Offers and Promotions  3 - To check order or delivery status  4 - For questions about returns or refund  5 - For complaints  6 - Check Store Locations   Please reply with only a single digit corresponding to the option            08:31 PM, 01st Nov                     فزاع??                    3           08:32 PM, 01st Nov                   HB AE Whatsapp                   Please give us your 10 Digit Order number starting with 6 if you placed your order on our website, or 20 Digit Invoice number if you placed your order in store           08:32 PM, 01st Nov                     فزاع??                    9592605959           08:32 PM, 01st Nov                   HB AE Whatsapp                   Please wait, you will be assisted shortly.           08:32 PM, 01st Nov                   HB AE Whatsapp                   Please describe your query in detail. If necessary please also send us any pictures. Be sure to include your Invoice or Order number. One of our representatives will respond to you shortly.           08:32 PM, 01st Nov                     فزاع??                    Haven't received any confirmation to pick the item from store... Its been 3 days already           08:33 PM, 01st Nov                     فزاع??                    ?           08:33 PM, 01st Nov                     فزاع??                             08:34 PM, 01st Nov                     فزاع??                    ????????           08:44 PM, 01st Nov                   Alhamzi                   Hi, thank you for contacting us. This's Alhamzi We would be happy to help you.           10:33 PM, 01st Nov                   Alhamzi                   Please wait while we check the details.            10:33 PM, 01st Nov                     فزاع??                    Im waiting since 2 hours           10:33 PM, 01st Nov                   Alhamzi                   Do you have any other inquiries that we can help with?           10:34 PM, 01st Nov                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             10:34 PM, 01st Nov                   Alhamzi                   Sorry for the late response           10:34 PM, 01st Nov                     فزاع??                    Just wanted to know.. When my order be ready to pick           10:35 PM, 01st Nov                   Alhamzi                   kindly not that we do not know the exact delivery time to store but rest assured that we are doing the needful to deliver your order ASAP.    We request you to allow us some more time.             10:50 PM, 01st Nov                   Alhamzi                   You will get a notification once its ready for collection           10:50 PM, 01st Nov                   Alhamzi                   Do not hesitate to contact us for more assistance            10:50 PM, 01st Nov                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:56 PM, 01st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5085188