Subject: Ticket Assigned - 9592103327/ Update HH address
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 27 Oct 2022 15:30:33 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9592103327/ Update HH address Mowaffak                    Hello           07:12 PM, 27th Oct                   HB AE Whatsapp                    Hello, welcome to HomeBox!?   مرحبًا بك في هوم بوكس            07:12 PM, 27th Oct                   HB AE Whatsapp                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:12 PM, 27th Oct                     Mowaffak                    2           07:12 PM, 27th Oct                   HB AE Whatsapp                   ":لمساعدتنا على مساعدتك بشكل أفضل ، يرجى اختيار رقم من القائمه لما يتوافق مع طبيعة سؤالك اليوم 1 - للمساعدة في انشاء طلب جديد 2 - العروض والخصومات 3 - للتحقق من حالة الطلب او التسليم 4 - للاسئلة حول الارجاع او استرداد المبلغ 5 - للشكاوي 6 - لمعرفة مواقع المتاجر   الرجاء الرد باستخدام رقم واحد فقط يتوافق مع خيارك"           07:12 PM, 27th Oct                     Mowaffak                    3           07:12 PM, 27th Oct                   HB AE Whatsapp                   يرجى تزويدنا برقم الطلب المكون من 10 أرقام والذي يبدأ بـالرقم 6 إذا قمت بتقديم طلبك على موقعنا الإلكتروني ، أو رقم الفاتورة المكون من 20 رقمًا إذا قمت بتقديم طلبك في المتجر           07:12 PM, 27th Oct                     Mowaffak                    9592103327           07:14 PM, 27th Oct                   HB AE Whatsapp                   يرجى الإنتظار قليلاً، سيتم مساعدتك قريباً           07:14 PM, 27th Oct                   HB AE Whatsapp                   يرجى توضيح استفسارك بالتفصيل، يرجى أيضًا إرفاق أي صور إذا لزم الأمر. تأكد من إرسال رقم الفاتورة أو رقم الطلب. سيرد عليك أحد موظفينا قريبًا.           07:14 PM, 27th Oct                   Alhamzi                   Hi Mowaffak, thank you for contacting us. This's Alhamzi We would be happy to help you.           07:15 PM, 27th Oct                   Alhamzi                   Please provide us with more details about your inquiry so we can further assist you.           07:15 PM, 27th Oct                     Mowaffak                    I supposed to receive the order today!           07:15 PM, 27th Oct                   Alhamzi                   Please wait while we check the details.            07:17 PM, 27th Oct                     Mowaffak                    Sure           07:17 PM, 27th Oct                   Alhamzi                   Please confirm if the following phone number is correct: 971553466875           07:20 PM, 27th Oct                     Mowaffak                    Correct           07:21 PM, 27th Oct                   Alhamzi                   Kindly note that your order is out of delivery and might reach you any momnet           07:21 PM, 27th Oct                   Alhamzi                   Kindly note that the estimated delivery time frame for household items (non-furniture) is within 24-48 hours.           07:21 PM, 27th Oct                     Mowaffak                    Alright, thank u so much           07:21 PM, 27th Oct                   Alhamzi                   Do you have any other inquiries that we can help with?           07:21 PM, 27th Oct                   Alhamzi                   Welcome           07:21 PM, 27th Oct                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:22 PM, 27th Oct                     Mowaffak                    My address was not clearly mention           07:22 PM, 27th Oct                     Mowaffak                    As no makani here           07:22 PM, 27th Oct                   Alhamzi                   Registered address is: villa 25, first floor, room 7 United Arab Emirates (AE) Khalifa City A Abu Dhabi           07:22 PM, 27th Oct                   Alhamzi                   Please confirm the address?           07:23 PM, 27th Oct                     Mowaffak                    Not enough to reach me           07:23 PM, 27th Oct                     Mowaffak                    https://maps.google.com/maps?q=24.4179588,54.5576991           07:23 PM, 27th Oct                     Mowaffak                    After 5 PM please           07:23 PM, 27th Oct                   Alhamzi                   Please share with us your complete address (Are, city,,,,) so we can share the details with our team           07:24 PM, 27th Oct                     Mowaffak                    Abu dhabi Khalifa city A Al Taala' Street 23 Villa 25  1st floor,  room 7           07:27 PM, 27th Oct                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             07:28 PM, 27th Oct                   Alhamzi                   Do you have any other inquiries that we can help with?           07:28 PM, 27th Oct                     Mowaffak                    Just the delivery to be after 5 PM Thank u so much           07:29 PM, 27th Oct                   Alhamzi                   Okay we will inform our team           07:29 PM, 27th Oct                   Alhamzi                   Do not hesitate to contact us for more assistance            07:29 PM, 27th Oct                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:29 PM, 27th Oct                     Mowaffak                    Same to u  Thanks           07:30 PM, 27th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5060921