Subject: Ticket Assigned - Damaged item/Esc. photos/4297434
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 27 Oct 2022 15:23:50 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Damaged item/Esc. photos/4297434 Farhaad                    Hi Ahmad           07:15 PM, 27th Oct                   HB AE Whatsapp                    Hello, welcome to HomeBox!?   مرحبًا بك في هوم بوكس            07:15 PM, 27th Oct                   HB AE Whatsapp                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:15 PM, 27th Oct                     Farhaad                    They came and fixed the chair           07:15 PM, 27th Oct                   HB AE Whatsapp                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           07:15 PM, 27th Oct                   HB AE Whatsapp                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:15 PM, 27th Oct                     Farhaad                    1           07:15 PM, 27th Oct                   HB AE Whatsapp                    Hello, what can we help you with today?  ??   1 - For help placing a new order  2 - Offers and Promotions  3 - To check order or delivery status  4 - For questions about returns or refund  5 - For complaints  6 - Check Store Locations   Please reply with only a single digit corresponding to the option            07:15 PM, 27th Oct                     Farhaad                    5           07:16 PM, 27th Oct                   HB AE Whatsapp                    Please select one of the options from below.  1 for warranty related questions  2 for product quality complaint  3 for other complaints            07:16 PM, 27th Oct                     Farhaad                    2           07:16 PM, 27th Oct                     Farhaad                    There is spot mark and looks dirty           07:16 PM, 27th Oct                   Alhamzi                   Hi Farahaad, thank you for contacting us. This's Alhamzi We would be happy to help you.           07:17 PM, 27th Oct                     Farhaad                             07:17 PM, 27th Oct                   Alhamzi                   Please wait while we check the details.            07:17 PM, 27th Oct                   Alhamzi                   We sincerely apologize for any inconvenience caused you.  We would like to let you know that we have escalated this issue to the concern team and will contact you within 3-5 business days to help you with this issue.  Complain number: 4297434           07:20 PM, 27th Oct                   Alhamzi                   Do you have any other inquiries that we can help with?           07:20 PM, 27th Oct                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:23 PM, 27th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5060892