Subject: Ticket Assigned - Damaged item/Esc. photos/4294493
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 26 Oct 2022 16:33:34 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Damaged item/Esc. photos/4294493 Mustafa Dawood                    9521587264           08:24 PM, 26th Oct                   Alhamzi                   Could you please share photos or video showing the issue           08:26 PM, 26th Oct                     Mustafa Dawood                    * File attached - c32432a825b804fddf8dbb.mp4 *             08:27 PM, 26th Oct                   Alhamzi                   We sincerely apologize for any inconvenience caused you.  We would like to let you know that we have escalated this issue to the concern team and will contact you within 3-5 business days to help you with this issue.  Complain number: 4294493           08:30 PM, 26th Oct                   Alhamzi                   Do you have any other inquiries that we can help with?           08:30 PM, 26th Oct                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:33 PM, 26th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5056464