Subject: Ticket Assigned - Damaged item/Esc. photos/4294402
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 26 Oct 2022 15:49:24 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Damaged item/Esc. photos/4294402 Safia iqbal                    9588672669           07:27 PM, 26th Oct                     Safia iqbal                    * File attached - 72b4efb9e4ebb6f5735c49.mp4 *             07:27 PM, 26th Oct                     Safia iqbal                    Last time I complained so they asked for the video           07:28 PM, 26th Oct                     Safia iqbal                    Please check it and fix it ASAP.           07:28 PM, 26th Oct                     Safia iqbal                    It's new and it should not be like this           07:29 PM, 26th Oct                   Alhamzi                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:37 PM, 26th Oct                   Alhamzi                   Kindly share your registered email ID to update you.           07:44 PM, 26th Oct                   Alhamzi                   We sincerely apologize for any inconvenience caused you.  We would like to let you know that we have escalated this issue to the concern team and will contact you within 3-5 business days to help you with this issue.  Complain number: 4294402           07:45 PM, 26th Oct                   Alhamzi                   We will update you through this mail: [email-masked]           07:45 PM, 26th Oct                   Alhamzi                   Do you have any other inquiries that we can help with?           07:45 PM, 26th Oct                     Safia iqbal                    Yes please update me           07:47 PM, 26th Oct                     Safia iqbal                    I will wait for the response           07:47 PM, 26th Oct                   Alhamzi                   Do not hesitate to contact us for more assistance            07:48 PM, 26th Oct                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:48 PM, 26th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5056305