Subject: Note Added - [#5021595] Item shortage home delivery order #4690473869
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 25 Oct 2022 07:04:42 +0000

Hi ,    Hussein AlyAmr Ahmed added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5021595    Subject:  Item shortage home delivery order #4690473869   Requester: Kapiljo Anandamparambil John    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hello sooraj :</div>
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<div class="MsoNormal">Kindly check below customer complain and do the needful </div>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, October 20, 2022 6:50 PM<br>
<b>To:</b> Hussein AlyAmr Ahmed &lt;[email-masked]&gt;; Sooraj Sudevan &lt;[email-masked]&gt;; Amrutha Mandavalli &lt;[email-masked]&gt;; Prem Radhakrishnan &lt;[email-masked]&gt;<br>
<b>Cc:</b> myhomebox qatar &lt;[email-masked]&gt;; Vinay Aggarwal &lt;[email-masked]&gt;; syed.ataullah &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5021595] - Item shortage home delivery order #4690473869</div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear team, </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Problem Statement:
<strong><span style='font-family:"Segoe UI",sans-serif'>Missing item (Not shipped from Warehouse)</span></strong>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Order Date : Oct 16, 2022</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Order ID:
<strong><span style='font-family:"Segoe UI",sans-serif'>4690473869</span></strong>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Tracking ID: FP1016220004773</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Issue Description: The customer complains he received only 7 out of 8 items, also in the container he received its written 7 items. (PFAF)<br>
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Add to your kind notice that we have checked the consignment in Hypris and found only 7 items were shipped and the item  "163089874 - - Spectra Carryon Basket" was not included. (PFAF)</span></div>
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<strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The missing item is:</span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>- 163089874 - - Spectra Carryon Basket</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please check and do the needful.
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Alhamzi.M</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5021595:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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Attachments :
1. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044003218565'>Hypris.PNG</a><br />2. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044003218566'>container sticker.PNG</a>