Subject: Ticket Assigned - Damaged item/Esc. photos/4288531
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 24 Oct 2022 21:38:02 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Damaged item/Esc. photos/4288531 Mohamad Fadel                    Your Invoice 29020609085020221017  is delivered successfully. Thank You for shopping at HomeBox           01:15 AM, 25th Oct                   Alhamzi                   Kindly share your email ID for future reference.             01:23 AM, 25th Oct                   Alhamzi                   Also, we request you to share the defected item name so we can raise your complain to our team to assist you.           01:25 AM, 25th Oct                     Mohamad Fadel                    Its not defected           01:25 AM, 25th Oct                     Mohamad Fadel                    These black stand for the bed must be on the floor           01:25 AM, 25th Oct                   Alhamzi                   Yes the one which was not assembled correctly           01:26 AM, 25th Oct                   Alhamzi                   Thanks           01:26 AM, 25th Oct                   Alhamzi                   Kindly share your email ID for future reference.           01:26 AM, 25th Oct                     Mohamad Fadel                    [email-masked]           01:30 AM, 25th Oct                   Alhamzi                   We sincerely apologize for any inconvenience caused you.  We would like to let you know that we have escalated this issue to the concern team and will contact you within 3-5 business days to help you with this issue.  Complain number: 4288531           01:33 AM, 25th Oct                   Alhamzi                   Do you have any other inquiries that we can help with?           01:33 AM, 25th Oct                     Mohamad Fadel                    Ok but please call me before because i have work           01:35 AM, 25th Oct                     Mohamad Fadel                    Thank you           01:35 AM, 25th Oct                   Alhamzi                   Okay our team will contact you before the visit           01:37 AM, 25th Oct                   Alhamzi                   Do not hesitate to contact us for more assistance            01:37 AM, 25th Oct                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:37 AM, 25th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5047896