Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 24 Oct 2022 12:50:12 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div dir="auto">Why do I need to provide my bank statement? You guys should check to ur accounts department why they did refund the 80dh yet. This is not fair when you just cancelled my order without any notice. So please refund my money back tru my account.  </div>
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<div>On Sun, 23 Oct 2022, 23:48 Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Leovy, </div>
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<br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">Could you please provide us with a bank statement starting from the date 01-Oct-2022 till today's date so we can check with our finance team and assist you on resolving the issue. </div>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4987069