Subject: New Reply Received - 29020604839320220126 - Mattress Complaint
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 22 Oct 2022 09:56:34 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  29020604839320220126 - Mattress Complaint   Ticket comment <div dir="auto">Dear Team, <div dir="auto"><br></div>
<div dir="auto">Today your team approached us with the mattress but the mattress was different for the replacement mattress. </div>
<div dir="auto">The invoice which delivery team shown us that seems wrong. They brought spring mattress instead medical mattress. </div>
<div dir="auto">Kindly look into the matter and do the needful at the earliest. </div>
<div dir="auto">I am attaching invoice copy for your reference again. </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 21 Oct 2022, 00:00 Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Ankita, </div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div> </div>
<div>We sincerely apologize for any inconvenience caused to you.</div>
<div><br></div>
<div dir="ltr">As per the date we have we would like to let you know that our team will contact you before 29/10/2022 to replace the mattress. please contact us if our team did not contact you within mentioned time frame and we will help you in the best way. </div>
<div dir="ltr"> </div>
<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div></div>

	

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Attachments :
1. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044003030384'>Screenshot_2022-10-12-12-22-33-389_com.google.android.gm.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4987450