Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 22 Oct 2022 06:19:42 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <br>
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<div dir="ltr">No one helped me, no one followed up, this was the worst week of my entire life, my bones, back, body, spine, elbows, everything is hurting due to this horrible mattress you sent me, i cant sleep, i cant work properly, i have no energy, my life
 is being ruined by false advertising, i texted support since the first 5 minutes i got the mattress and said i dont want it, no one took it seriously</div>
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<div>On Oct 14, 2022, at 12:15 AM, Home Box &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Sami,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused, <br>
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We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5001437