Subject: New Reply Received - Need escalation - B1G1 not working
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 20 Oct 2022 13:33:31 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Need escalation - B1G1 not working  Ticket comment <div dir="auto">
<div dir="auto"></div>Hi ,<div dir="auto">Please find attached picture below.</div>
<div dir="auto">Kindly remove the buy 1 get 1 promo if this is not included in the Sale.Its very misleading.</div>
<div dir="auto">Thank you.</div>
<div dir="auto"><br></div>
<div dir="auto"><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Oct 20, 2022, 5:28 PM Home Box &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div><div dir="ltr">
<div dir="ltr">Hi, <br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div> </div>
<div>We sincerely apologize for any inconvenience caused to you.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that the item "Nova Rectangular Pillow - 50x70" is not included in the offer Buy1Get1 since the item is on sale. </div>
<div dir="ltr"> </div>
<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div></div></div>

	

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Attachments :
1. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044002860918'>Screenshot_20221013-171751_Facebook.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5000771