Subject: Ticket Assigned - Items complain of two orders.
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 15 Oct 2022 15:57:25 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Items complain of two orders. Diana                    Hi           07:08 PM, 15th Oct                     Diana                    I received this with 10 screws only, so I'm not able to fix the third shelf           07:09 PM, 15th Oct                     Diana                             07:10 PM, 15th Oct                     Diana                             07:13 PM, 15th Oct                     Diana                             07:13 PM, 15th Oct                     Diana                    And from this order 2 jars delivered broken           07:13 PM, 15th Oct                   Alhamzi                   Hi Diana, thank you for contacting us. This's Alhamzi We would be happy to help you.           07:27 PM, 15th Oct                   Alhamzi                   Please wait while we check the details.            07:27 PM, 15th Oct                     Diana                    Thank you           07:28 PM, 15th Oct                   Alhamzi                   Could you pease share the name of defected items as shown in the web site so we can further assist you           07:40 PM, 15th Oct                     Diana                             07:41 PM, 15th Oct                   Alhamzi                   So you have compolain of two different orders           07:45 PM, 15th Oct                   Alhamzi                   Please wait while we check the details.            07:45 PM, 15th Oct                     Diana                    Yes           07:45 PM, 15th Oct                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             07:54 PM, 15th Oct                   Alhamzi                   We will update you via Email           07:55 PM, 15th Oct                   Alhamzi                   Do you have any other inquiries that we can help with?           07:55 PM, 15th Oct                     Diana                    No           07:55 PM, 15th Oct                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:55 PM, 15th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5006949