Subject: Ticket Assigned - Need escalation - invoice
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 13 Oct 2022 13:53:07 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Need escalation - invoice Jesica                    hi, we still did not receive the invoice to this email. already checked with our IT and seems there's no problem with the email.           04:51 PM, 13th Oct                     Jesica                    can you send it thru whatsapp in the registered number or in my personal email  [email-masked]           04:52 PM, 13th Oct                     Jesica                    as we need it to close in our accounts           04:52 PM, 13th Oct                   Alhamzi                   We sincerely apologize for any inconvenience caused you.            05:13 PM, 13th Oct                   Alhamzi                   could you please check again this mail [email-masked] if you got the invoice           05:14 PM, 13th Oct                   Alhamzi                   if not please contact us and we will share your request to our team to share the invoice to the other mail: [email-masked]           05:14 PM, 13th Oct                   Alhamzi                   Do you have any other inquiries that we can help with?           05:14 PM, 13th Oct                     Jesica                    hi, still got nothing from the main email, pls send to [email-masked] pls           05:22 PM, 13th Oct                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             05:45 PM, 13th Oct                   Alhamzi                   Do you have any other inquiries that we can help with?           05:45 PM, 13th Oct                     Jesica                    thankyou           05:52 PM, 13th Oct                   Alhamzi                   Welcome           05:52 PM, 13th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4999885