Subject: New Reply Received - Broken piece
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 11 Oct 2022 06:53:43 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Broken piece  Ticket comment <div dir="auto"></div>
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<div>On Tue, 11 Oct, 2022, 8:18 am preethi mol, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Good day,</div>Kindly see the attached file.thankyou,<div dir="auto">Preethymol jose</div>
<div dir="auto">0527530035<br><div class="gmail_quote" dir="auto">
<div dir="ltr" class="gmail_attr">On Tue, 11 Oct, 2022, 12:14 am Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">​Hi Preethi, </div>
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<br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">We understand you were expecting the item to arrive to you in perfect condition, and we feel very sorry that on this instance we could not meet your expectations.<br><br>Could you please share the name of the damaged item as shown in the website along a photo/video showing the damage so we can check and further assist you. </div>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
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<div dir="ltr"><span dir="ltr"><span style="background-color:initial;font-family:inherit;font-size:inherit">The Support Team</span> </span></div>
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Attachments :
1. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044001993804'>Screenshot_2022-10-11-08-14-43-209_com.mi.globalbrowser.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4987007