Subject: Ticket Assigned - Damaged item/ share photos/ 4250011
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 10 Oct 2022 18:57:41 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Damaged item/ share photos/ 4250011 FOM                    Just received and installed by ur team. It has damage what us next           09:27 PM, 10th Oct                     FOM                    Placed the order on 25th delayed for 10 days. Now received a damaged door           09:28 PM, 10th Oct                   Alhamzi                   Hi, thank you for contacting us. This's Alhamzi We would be happy to help you.           09:58 PM, 10th Oct                   Alhamzi                   Could you please share your order number so that I can assist you further?           09:59 PM, 10th Oct                     FOM                    9587716127           09:59 PM, 10th Oct                   Alhamzi                   Please wait while we check the details.            09:59 PM, 10th Oct                     FOM                    Ok           10:12 PM, 10th Oct                   Alhamzi                   We sincerely apologize for any inconvenience caused you.  We would like to let you know that we have escalated this issue to the concern team and will contact you within 3-5 business days to help you with this issue.  Complain number: 4250011           10:44 PM, 10th Oct                   Alhamzi                   Do you have any other inquiries that we can help with?           10:44 PM, 10th Oct                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:56 PM, 10th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4987834