Subject: New Reply Received - Re: Share your feedback with us
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 10 Oct 2022 15:43:08 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div dir="auto">Ok thanks </div>
<div dir="auto"><br></div>
<div dir="auto">But we are living in a fast growing worls</div>
<div dir="auto">I feel your process very slow </div>
<div dir="auto"><br></div>
<div dir="auto">Need more upgrades </div>
<div dir="auto"><br></div>
<div dir="auto">Thanks</div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 10 Oct 2022 at 7:40 PM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Riyas,</div>
<div dir="ltr">
<br>Thank you for shopping at <a href="http://www.homeboxstores.com.%C2%A0" rel="noreferrer" target="_blank">www.homeboxstores.com. </a><br> <br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>Would like to inform you that we do not have replacement service, it means we can accept the return request &amp; refund will be initiated once the item will be received at warehouse, Kindly be informed your complaint has been registered for Order ID 9589062344 with us under reference # RP100722001828.<br> <br>We have forwarded the request to the concern department for arrange the collection , it might take 3 to 4 working days to collect the item, then 2-3 days to receive at WH and 1-2 days for quality check, then refund will be initiated automatically .</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Once the refund will be initiated from our side it will take 4-14 days as per bank policy. <br> <br>Once again, sincere apologies and thank you for your patience.<br> <br>Feel free to get in touch with us for further assistance.<br> <br> <br> <br> <br>Your Friends,<br>The Homebox Support Team<br>
</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4985188