Subject: Ticket Assigned - Damaged item/ share photos/ 4113672
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 10 Oct 2022 14:10:58 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Damaged item/ share photos/ 4113672 Sohail                    Hi           02:38 PM, 10th Oct                     Sohail                    * File attached - 4f1492bb44b3fe391a510c.mp4 *             02:38 PM, 10th Oct                   Alhamzi                   Hi Sphail, thank you for contacting us. This's Alhamzi We would be happy to help you.           05:59 PM, 10th Oct                   Alhamzi                   Please provide us with the order number and with more details about your inquiry so we can further assist you.           06:00 PM, 10th Oct                     Sohail                    29004107819720220925           06:02 PM, 10th Oct                     Sohail                    this table is not fitted correctly by your delivery man           06:03 PM, 10th Oct                     Sohail                    i want someone to come and inspect it properly           06:03 PM, 10th Oct                     Sohail                    also there is the holes on the inside boards           06:04 PM, 10th Oct                   Alhamzi                   could you please share with us your mail ID so we can update you           06:05 PM, 10th Oct                     Sohail                    [email-masked]           06:06 PM, 10th Oct                   Alhamzi                   We sincerely apologize for any inconvenience caused you.  We would like to let you know that we have escalated this issue to the concern team and will contact you within 3-5 business days to help you with this issue.  Complain number: 4241485           06:07 PM, 10th Oct                   Alhamzi                   Do you have any other inquiries that we can help with?           06:07 PM, 10th Oct                     Sohail                    no that's it thank u           06:07 PM, 10th Oct                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:10 PM, 10th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4986541