Subject: Note Added - [#4927543] 6375136936 / Refund Follow On.
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 08 Oct 2022 07:44:14 +0000

Hi ,    HB Customercarefloor added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4927543    Subject:  6375136936 / Refund Follow On.   Requester: Maramtalanazi    Note Content:   <div class="WordSection1">
<div class="MsoNormal">For <span style="font-size:10.5pt;font-family:-apple-system">
(SAR320.89) we already refunded please share the claim ID with customer to check with bank
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<div class="MsoNormal">For <span style="font-size:10.5pt;font-family:-apple-system">
(SAR578.11) JIRA has been raised. <a id="OWAAMB3DF6C04073E4172A4D5A6D4AEEA98B0" href="mailto:[email-masked]" rel="noreferrer">
<span style="font-family:-apple-system;text-decoration:none">@Mohammed Athar (TCS)</span></a> please check JIRA ticket and do the needful.</span>
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<div class="MsoNormal"><a href="https://landmark.atlassian.net/browse/RRF-757" rel="noreferrer">https://landmark.atlassian.net/browse/RRF-757</a></div>
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<b><span style="color:#1F497D">Best Regards</span></b><b><span style="font-size:12.0pt;color:#1F497D"></span></b>
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<b><span style='font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D'>Hamza.AbuAzzam
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Warehouse Operation - Home box - KSA</span><b><span style='font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D'></span></b>
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<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span></div>
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<a href="www.homeboxstores.com" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.homeboxstores.com</span></a><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'> |
</span><a href="www.landmarkgroup.com" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.landmarkgroup.com</span></a><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Friday, October 7, 2022 1:48 AM<br>
<b>To:</b> Hamza Nouri Ahmad Abu Azzam &lt;[email-masked]&gt;<br>
<b>Cc:</b> Yahia Taha &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4927543] - 6375136936 / Refund Follow On.</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi team, </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement:
<strong><span style="font-family:-apple-system">Pending refund</span></strong> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order Date : Dec 16, 2021</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID: 6375136936</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">RMA ID: 1001879870, 1002035861</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Issue Description: Cx. compalins he has not received the refund of the returned items and in Hypris is shows "Pending with finance". (Please check attached
 file)<br>
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<strong><span style="font-family:-apple-system">Cx. Bank Details:</span></strong><br>
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Account type: Current<br>
Order Number: 6375136936 <br>
Refund Amount: (SAR578.11) &amp; (SAR320.89)<br>
Customer Name: Maram TAJER ALANAZI<br>
Customer Contact Number: 0535740876<br>
IBAN Number: SA9215000741111935950008<br>
Bank Account: 741111935950008<br>
Bank Name/Bank branch : AlBELAD BANK, Arar</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please check the reund status of both RMA and do the needufl. </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Alhamzi</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4927543:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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