Subject: Note Added - [#4927439] KHIARATRADERS 9583247845 refund
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 06 Oct 2022 11:43:48 +0000

Hi ,    Homebox Deerfieldma added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4927439    Subject:  KHIARATRADERS 9583247845 refund   Requester: Shivsheehy    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Dear Mr. Yousef,</span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style="mso-fareast-language:EN-US">We have received 2 pcs from customer but we refunded 1  pc the rest 1pc we are unable to do refund  as we communicated with cx ,</span><span style="font-size:12.0pt;color:black">
<span lang="EN-US">Customer said she called customer service and request for refund and give the items at store, we called customer service staff and got details, 1 pc  already returned from customer service.</span></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size:12.0pt;color:black">Kindly check and do the needful.</span><span style="mso-fareast-language:EN-US"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal">Thanks&amp;Regards,</div>
<div></div>
<div></div>
<div class="MsoNormal"><b>Mahipal</b></div>
<div></div>
<div></div>
<div class="MsoNormal">Inventory Controller</div>
<div></div>
<div></div>
<div class="MsoNormal">M  :+971507036554</div>
<div></div>
<div></div>
<div class="MsoNormal">D   :+971025526772</div>
<div></div>
<div></div>
<div class="MsoNormal">E    :[email-masked]</div>
<div></div>
<div></div>
<div class="MsoNormal">Deerfield Mall ,Abudhabi -2</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="color:black"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&amp;data=02%7C01%7CAhmed.Abdelmalik%40landmarkgroup.com%7C93db93389210427dbabe08d8226fa996%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637297210472297131&amp;sdata=bHxiFNN9YaEBfzjisoqW%2BazeLjstDAIbOtYc13W7Rbk%3D&amp;reserved=0" title="Original URL:
http://www.homeboxstores.com/

Click to follow link." rel="noreferrer"><span style='font-size:9.0pt;font-family:"Futura Std Book"'>www.homeboxstores.com</span></a></span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal"><b><span lang="EN-US"></span></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span lang="EN-US"> Sabry Yousef &lt;[email-masked]&gt;
<br>
<b>Sent:</b> Thursday, 6 October 2022 11:26 AM<br>
<b>To:</b> Homebox Deerfieldsm &lt;[email-masked]&gt;; Homebox Deerfieldma &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;; Home Box &lt;[email-masked]&gt;; Anslem Misquitta &lt;[email-masked]&gt;; Murtaza Kutiyanawala &lt;[email-masked]&gt;; Sanjit Kumar &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4927439] - KHIARATRADERS 9583247845 refund<br>
<b>Importance:</b> High</span>
</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-family:"Abadi",sans-serif'>Hi store team,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-family:"Abadi",sans-serif'></span></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"><span lang="EN-US" style='font-family:"Abadi",sans-serif'>Kind reminder.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal" style="background:white"><span lang="EN-US" style="color:#201F1E">Best Regards,</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="background:white">
<span lang="EN-US" style="color:black"><img width="479" height="128" style="width:4.9895in;height:1.3333in" id="_x0000_i1038" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTY2NDY4NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.o5sJ9ATLNM2qrMWF-f3kPc4GrQeze2uJYMf1s6TQsLM" data-id="2044001664687"></span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal">
<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Sabry Yousef
<br>
<b>Sent:</b> Wednesday, October 5, 2022 12:13 PM<br>
<b>To:</b> Homebox Deerfieldsm &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Homebox Deerfieldma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anslem Misquitta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Murtaza Kutiyanawala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sanjit Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4927439] - KHIARATRADERS 9583247845 refund<br>
<b>Importance:</b> High</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US">Dear team,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US">Request to check and solve the pending refund issue since scan of the returned items has been done for 1 qty instead of 2 qty.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US">Let us know if there’s any action required from our end.
</span></div>
<div></div>
<div></div>
<div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal" style="background:white"><span lang="EN-US" style="color:#201F1E">Best Regards,</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="background:white">
<span lang="EN-US" style="color:black"><img width="479" height="128" style="width:4.9895in;height:1.3333in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTY2NDY4NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.o5sJ9ATLNM2qrMWF-f3kPc4GrQeze2uJYMf1s6TQsLM" data-id="2044001664687"></span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal">
<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Sabry Yousef
<br>
<b>Sent:</b> Tuesday, October 4, 2022 4:24 PM<br>
<b>To:</b> Homebox Deerfieldsm &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Homebox Deerfieldma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anslem Misquitta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Murtaza Kutiyanawala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sanjit Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4927439] - KHIARATRADERS 9583247845 refund</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US">Dear Dinesh,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US">Please note that as per the below, scan happened for only 1 set hence the refund processed for the same only.</span></div>
<div></div>
<div></div>
<div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<span lang="EN-US"><img width="830" height="95" style="width:8.6458in;height:.9895in" id="x_Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTY2NDY4OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.tN66BxL18br2vrpeFCMa_HMm0mMtH0MA7qMACL78s7E" data-id="2044001664688"></span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal" style="background:white"><span lang="EN-US" style="color:#201F1E">Best Regards,</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="background:white">
<span lang="EN-US" style="color:black"><img width="479" height="128" style="width:4.9895in;height:1.3333in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTY2NDY4NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.o5sJ9ATLNM2qrMWF-f3kPc4GrQeze2uJYMf1s6TQsLM" data-id="2044001664687"></span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal">
<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Homebox Deerfieldsm &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, October 4, 2022 4:18 PM<br>
<b>To:</b> Sabry Yousef &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Homebox Deerfieldma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anslem Misquitta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Murtaza Kutiyanawala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sanjit Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#4927439] - KHIARATRADERS 9583247845 refund</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;color:black">Dear Team,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;color:black"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;color:black">CX left 2pcs dinner set box in store.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;color:black"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;color:black">Regards,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;color:black">Dinesh</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;color:black"></span></div>
<div> </div>
<div></div>
</div>
<div class="MsoNormal" align="center" style="text-align:center"><span lang="EN-US">
<hr align="center">
</span></div>
<div id="divRplyFwdMsg">
<div class="MsoNormal">
<b><span lang="EN-US" style="color:black">From:</span></b><span lang="EN-US" style="color:black"> Sabry Yousef &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Tuesday, October 4, 2022 10:11 AM<br>
<b>To:</b> Homebox Deerfieldma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Homebox Deerfieldsm &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Homebox Deerfieldsm &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Anslem Misquitta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Murtaza Kutiyanawala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sanjit Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4927439] - KHIARATRADERS 9583247845 refund</span><span lang="EN-US">
</span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal"><span lang="EN-US"> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="xmsonormal"><span lang="EN-US">Dear store team,</span></div>
<div></div>
<div></div>
<div class="xmsonormal"><span lang="EN-US"> </span></div>
<div></div>
<div></div>
<div class="xmsonormal"><span lang="EN-US">Kindly check how many quantities of the below item have received from the customer.</span></div>
<div></div>
<div></div>
<div class="xmsonormal"><span lang="EN-US"> </span></div>
<div></div>
<div></div>
<div class="xmsonormal"><span lang="EN-US">As per the customer returned 2 sets at the store on 13<sup>th</sup> September.</span></div>
<div></div>
<div></div>
<div class="xmsonormal"><span lang="EN-US"> </span></div>
<div></div>
<div></div>
<div>
<div class="xmsonormal">
<span class="xcslistlabel"><span lang="EN-US" style='font-size:10.0pt;font-family:"Arial",sans-serif;color:white;background:#7B859C'>164896185</span></span><span class="xz-label"><span lang="EN-US" style='font-size:10.0pt;font-family:"Arial",sans-serif;color:white;background:#7B859C'>
 - </span></span><span lang="EN-US" style='font-size:10.0pt;font-family:"Arial",sans-serif;color:white;background:#7B859C'>Larah Plano Opalware 12-Piece Dinner Set</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
<div class="xmsonormal"><span lang="EN-US"> </span></div>
<div></div>
<div></div>
<div class="xmsonormal">
<span lang="EN-US"><img width="830" height="95" style="width:8.6458in;height:.9895in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTY2NDY4OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.tN66BxL18br2vrpeFCMa_HMm0mMtH0MA7qMACL78s7E" data-id="2044001664688"></span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
<div class="xmsonormal"><span lang="EN-US"> </span></div>
<div></div>
<div></div>
<div class="xmsonormal" style="background:white">
<span lang="EN-US" style="color:#201F1E">Best Regards,</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
<div class="xmsonormal" style="background:white">
<span lang="EN-US" style="color:black"><img width="479" height="128" style="width:4.9895in;height:1.3333in" id="x_Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTY2NDY4NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.o5sJ9ATLNM2qrMWF-f3kPc4GrQeze2uJYMf1s6TQsLM" data-id="2044001664687"></span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div class="xmsonormal"><span lang="EN-US"> </span></div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="xmsonormal">
<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, October 4, 2022 5:54 AM<br>
<b>To:</b> Homebox Deerfieldsm &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sabry Yousef &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anslem Misquitta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Murtaza Kutiyanawala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4927439] - KHIARATRADERS 9583247845 refund</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="xmsonormal"><span lang="EN-US"> </span></div>
<div></div>
<div></div>
<div>
<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi team, </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:#183247"> </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order number: 9583247845<br>
Returned items: 164896185 - - Larah Plano Opalware 12-Piece Dinner Set  <strong><span style="font-family:-apple-system">qty 2</span></strong><br>
<br>
As per cs he has return both items at Homebox Dearfields mall Abu Dhabi on 13th September but store team has received only one pieces and process the refund for only one pieces. However cs saying he has returned both items at same store at the same time. Still
 refund not processed for delivery charge and  one qty of item. He do not have any return slip as well. Chasing for refund. Kindly advise further <br>
<br>
Thanks &amp; Regards <br>
Alhamzi</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">On Sun, 2 Oct at 6:52 AM
<span class="xseparator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi team, </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:#183247">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4927439" target="_blank" rel="noreferrer">
<span style="color:#2C5CC5;text-decoration:none">#4927439</span></a> raised by Shivsheehy (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:#183247"> </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order number: 9583247845<br>
Returned items: 164896185 - - Larah Plano Opalware 12-Piece Dinner Set  <strong><span style="font-family:-apple-system">qty 2</span></strong><br>
<br>
As per cs he has return both items at Homebox Dearfields mall Abu Dhabi on 13th September but store team has received only one pieces and process the refund for only one pieces. However cs saying he has returned both items at same store at the same time. Still
 refund not processed for delivery charge and  one qty of item. He do not have any return slip as well. Chasing for refund. Kindly advise further <br>
<br>
Thanks &amp; Regards </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:#183247">Waseem Khan </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">On Sat, 1 Oct at 4:23 PM
<span class="xseparator">, Homebox Deerfieldsm &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:12.0pt;color:black">Dear Team,</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:12.0pt;color:black"> </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:12.0pt;color:black"> </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:12.0pt;color:black">Please inform you refund has processed from store side yesterday due to miscommunication, Customer said she called customer service and request for refund and give the items at store,
 when staff tried to refund it was asking manager override so staff got confused may be already processed from customer service. yesterday we called customer service staff and got details, 1 qty already returned from customer service and 1 qty was pending.
 we did refund 1 qty from store side. PFA slip.</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:12.0pt;color:black"> </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:12.0pt;color:black"> </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:12.0pt;color:black">Warm Regards,</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:12.0pt;color:black">Ashish</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:12.0pt;color:black"> </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal" align="center" style="text-align:center"><span class="xseparator"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">
<hr align="center">
</span></span></div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<div class="xmsonormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">From: Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Saturday, October 1, 2022 5:14 AM<br>
<b>To:</b> Sanjit Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Homebox Deerfieldsm &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Homebox Deerfieldma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Sabry Yousef &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anslem Misquitta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Murtaza Kutiyanawala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4927439] - KHIARATRADERS 9583247845 refund </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"> </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div>
<div class="xmsonormal">
<b><i><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div>
<div>
<div>
<div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi team, </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:#183247">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4927439" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none">#4927439</span></a> raised by Shivsheehy (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:#183247"> </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order number: 9583247845<br>
Returned items: 164896185 - - Larah Plano Opalware 12-Piece Dinner Set  <strong><span style="font-family:-apple-system">qty 2</span></strong><br>
<br>
As per cs he has return the items at Homebox Dearfields mall Abu Dhabi on 13th September but still refund not processed. He do not have any return slip as well. Chasing for refund. Kindly advise further <br>
<br>
Thanks &amp; Regards </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:#183247">Waseem Khan </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">On Thu, 29 Sep at 8:37 AM
<span class="xxseparator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi team, </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:#183247">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4927439" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none">#4927439</span></a>
 raised by Shivsheehy (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:#183247"> </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order number: 9583247845<br>
Returned items: 164896185 - - Larah Plano Opalware 12-Piece Dinner Set  <strong><span style="font-family:-apple-system">qty 2</span></strong><br>
<br>
As per cs he has return the items at Homebox Dearfields mall Abu Dhabi on 13th September but still refund not processed. He do not have any return slip as well. Chasing for refund. Kindly advise further <br>
<br>
Thanks &amp; Regards </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:#183247">Waseem Khan </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
</blockquote>
</div>
</div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"> </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt
 from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message,
 or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither
 the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof.
<a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a> </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</blockquote>
</div>
</blockquote>
</div>
</div>
</blockquote>
</div>
</div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span lang="EN-US" style="font-size:1.0pt;font-family:fdtktid;color:white">4927439:1125156</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">
</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
</div>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>