Subject: Note Added - [#4927439] KHIARATRADERS 9583247845 refund
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 04 Oct 2022 10:11:34 +0000

Hi ,    Sabry Yousef added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4927439    Subject:  KHIARATRADERS 9583247845 refund   Requester: Shivsheehy    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear store team,</div>
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<div class="MsoNormal">Kindly check how many quantities of the below item have received from the customer.</div>
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<div class="MsoNormal">As per the customer returned 2 sets at the store on 13<sup>th</sup> September.</div>
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<span class="cslistlabel"><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:white;background:#7B859C'>164896185</span></span><span class="z-label"><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:white;background:#7B859C'>
 - </span></span><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:white;background:#7B859C'>Larah Plano Opalware 12-Piece Dinner Set</span><span style="font-size:14.0pt"></span>
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<div class="MsoNormal"><img width="830" height="95" style="width:8.65in;height:.9916in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTQ1NDQxOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.fG6OjbOO5Zd6ZIIJVGpPMc43q8zm8EFWbd5muq0bdkg" data-id="2044001454418"></div>
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<div class="MsoNormal" style="background:white"><span style="color:#201F1E">Best Regards,</span></div>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, October 4, 2022 5:54 AM<br>
<b>To:</b> Homebox Deerfieldsm &lt;[email-masked]&gt;; Sabry Yousef &lt;[email-masked]&gt;; Anslem Misquitta &lt;[email-masked]&gt;; Murtaza Kutiyanawala &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4927439] - KHIARATRADERS 9583247845 refund</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Hi team, </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Order number: 9583247845<br>
Returned items: 164896185 - - Larah Plano Opalware 12-Piece Dinner Set  <strong><span style='font-family:"-apple-system",serif'>qty 2</span></strong><br>
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As per cs he has return both items at Homebox Dearfields mall Abu Dhabi on 13th September but store team has received only one pieces and process the refund for only one pieces. However cs saying he has returned both items at same store at the same time. Still
 refund not processed for delivery charge and  one qty of item. He do not have any return slip as well. Chasing for refund. Kindly advise further <br>
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Thanks &amp; Regards <br>
Alhamzi</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Sun, 2 Oct at 6:52 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Hi team, </span><span style="color:#183247"></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4927439" target="_blank" rel="noreferrer">
<span style="color:#2C5CC5;text-decoration:none">#4927439</span></a> raised by Shivsheehy (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Order number: 9583247845<br>
Returned items: 164896185 - - Larah Plano Opalware 12-Piece Dinner Set  <strong><span style='font-family:"-apple-system",serif'>qty 2</span></strong><br>
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As per cs he has return both items at Homebox Dearfields mall Abu Dhabi on 13th September but store team has received only one pieces and process the refund for only one pieces. However cs saying he has returned both items at same store at the same time. Still
 refund not processed for delivery charge and  one qty of item. He do not have any return slip as well. Chasing for refund. Kindly advise further <br>
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Thanks &amp; Regards </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Waseem Khan </span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Sat, 1 Oct at 4:23 PM
<span class="separator">, Homebox Deerfieldsm &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:12.0pt;color:black">Dear Team,</span><span style="font-size:12.0pt;color:black"></span>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Please inform you refund has processed from store side yesterday due to miscommunication, Customer said she called customer service and request for refund and give the items at store, when staff
 tried to refund it was asking manager override so staff got confused may be already processed from customer service. yesterday we called customer service staff and got details, 1 qty already returned from customer service and 1 qty was pending. we did refund
 1 qty from store side. PFA slip.</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Warm Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Ashish</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>From: Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Saturday, October 1, 2022 5:14 AM<br>
<b>To:</b> Sanjit Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Homebox Deerfieldsm &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Homebox Deerfieldma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Sabry Yousef &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anslem Misquitta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Murtaza Kutiyanawala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4927439] - KHIARATRADERS 9583247845 refund </span></div>
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<b><i><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:indianred'>CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Hi team, </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4927439" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none">#4927439</span></a> raised by Shivsheehy (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Order number: 9583247845<br>
Returned items: 164896185 - - Larah Plano Opalware 12-Piece Dinner Set  <strong><span style='font-family:"-apple-system",serif'>qty 2</span></strong><br>
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As per cs he has return the items at Homebox Dearfields mall Abu Dhabi on 13th September but still refund not processed. He do not have any return slip as well. Chasing for refund. Kindly advise further <br>
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Thanks &amp; Regards </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Waseem Khan </span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Thu, 29 Sep at 8:37 AM
<span class="xseparator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Hi team, </span><span style="color:#183247"></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4927439" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none">#4927439</span></a>
 raised by Shivsheehy (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Order number: 9583247845<br>
Returned items: 164896185 - - Larah Plano Opalware 12-Piece Dinner Set  <strong><span style='font-family:"-apple-system",serif'>qty 2</span></strong><br>
<br>
As per cs he has return the items at Homebox Dearfields mall Abu Dhabi on 13th September but still refund not processed. He do not have any return slip as well. Chasing for refund. Kindly advise further <br>
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Thanks &amp; Regards </span></div>
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