Subject: New Reply Received - 9587466818/ late collection
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 29 Sep 2022 06:59:30 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  9587466818/ late collection  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/tG3g_YB0A9kkVgR6L-6vwQ~~/AALN9wA~/RgRlFnXNPVcDc3BjQgpjNE1CNWOoTqoUUhlzdXBwb3J0QGhvbWVib3hzdG9yZXMuY29tWAQAAAAB" alt=""></div>
<div>Dear Team,</div>

<div> </div>

<div>Well noted. We will proceed with the needed action.</div>

<div> </div>

<div>Best regards, </div>

<div> </div>

<div> </div>

<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Zaid Damra</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<hr>
<div><strong></strong></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>29/9/2022 5:23 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#4933980] - 9587466818/ late collection</div>

<div> </div>

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<div dir="ltr">Hi Team,<br>
 <br>
Late collection<br>
 <br>
Order ID: 9587466818<br>
Tracking ID: SD008121948<br>
Cx Contact no: 0507805659<br>
 <br>
Assistance Required: Need urgent collection<br>
Issue Description: The customer raised a return request on (24/09/2022). But the items are still not collected.<br>
 <br>
Kindly contact the customer on the following phone number (0507805659) to arrange an urgent collection.<br>
 <br>
Thanks &amp; Regards, <br>
Aws.</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Wed, 28 Sep at 8:11 PM <span class="separator">, Seham Aldarei &lt;[email-masked]&gt; wrote: </span>

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		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">07:14 PM, 28th Sep</span></div>
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		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/telephone.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px"><span class="separator"><img src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_eaed7943d4459fd6d3d1fe65dd8950f0609f3eac65fed175cb896407e9b7a6c2/img_unlh6e2q15_f77202f5e0082b899f4aeaf0818f9d3b0cce06651549be072b8d3f4ac61a3215.jpeg"></span></div>
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		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">07:14 PM, 28th Sep</span></div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator">Alhamzi</span></div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_f9f36d738c0ab83d6cc93b45048ed40a92ddc5d64c18367fc745410a0fdfd6b6/img_v0j5cpr5hp_3bc51ce379720382f04673a648265352e9a14c6509f3194fc001147453d6b716.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">Please wait while we check the details. </span></div>
		</div>
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		<div style="color:#999999;font-size:11px"><span class="separator">07:22 PM, 28th Sep</span></div>
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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator">ً</span></div>

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		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/telephone.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator">Ok</span></div>
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		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">07:23 PM, 28th Sep</span></div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator">Alhamzi</span></div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_f9f36d738c0ab83d6cc93b45048ed40a92ddc5d64c18367fc745410a0fdfd6b6/img_v0j5cpr5hp_3bc51ce379720382f04673a648265352e9a14c6509f3194fc001147453d6b716.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">In the meantime, an exchange is not available at <a href="http://www.homeboxstores.com" rel="noreferrer">www.homeboxstores.com</a>. You can return online purchases through the below three channels:<br>
		<br>
		- You can let us know the name of the items and the order number, we will arrange for a return.<br>
		<br>
		· You can also book the return online. You can log into your account and go to Order History. Click on<br>
		"Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.<br>
		<br>
		· You can now drop off your return to any (Homebox) store across the KSA.<br>
		Here’s what you need to do.<br>
		<br>
		· Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (Homebox) store in the KSA.<br>
		<br>
		· Hand over your return: An authorized staff member will take your package and hand you an acknowledgment receipt. Please keep this safe.<br>
		<br>
		· Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.<br>
		<br>
		Don't forget to check the returns policy first to see which products we don't take back. You have within 30 days to do a return and a refund.</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px"><span class="separator">07:29 PM, 28th Sep</span></div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator">Alhamzi</span></div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_f9f36d738c0ab83d6cc93b45048ed40a92ddc5d64c18367fc745410a0fdfd6b6/img_v0j5cpr5hp_3bc51ce379720382f04673a648265352e9a14c6509f3194fc001147453d6b716.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">Do you have any other inquiries that we can help with?</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px"><span class="separator">07:29 PM, 28th Sep</span></div>
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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator">ً</span></div>

		<div> </div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/telephone.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
<span class="separator"><img src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_eaed7943d4459fd6d3d1fe65dd8950f0609f3eac65fed175cb896407e9b7a6c2/img_6fdsivuo8d_4f67237d7775ed69e0936e39c864f968dc56dfb118e799f548a792043742eb05.jpeg"></span>

		<div><span class="separator">I think that is from home box</span></div>
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		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">07:31 PM, 28th Sep</span></div>
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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator">ً</span></div>

		<div> </div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/telephone.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator">I don’t understand what I should do now?</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">07:32 PM, 28th Sep</span></div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator">Alhamzi</span></div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_f9f36d738c0ab83d6cc93b45048ed40a92ddc5d64c18367fc745410a0fdfd6b6/img_v0j5cpr5hp_3bc51ce379720382f04673a648265352e9a14c6509f3194fc001147453d6b716.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">Could you please share the item names you would like to return and we will help you in making a return request</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px"><span class="separator">07:38 PM, 28th Sep</span></div>
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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator">ً</span></div>

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		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/telephone.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator">Yes sure</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">07:39 PM, 28th Sep</span></div>
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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator">ً</span></div>

		<div> </div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/telephone.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px"><span class="separator"><img src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_eaed7943d4459fd6d3d1fe65dd8950f0609f3eac65fed175cb896407e9b7a6c2/img_meb7sd09kd_f69245e047821354595d36af107868898f6990ee5a70d211d72f54e942e996c9.jpeg"></span></div>
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		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">07:39 PM, 28th Sep</span></div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator">Alhamzi</span></div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_f9f36d738c0ab83d6cc93b45048ed40a92ddc5d64c18367fc745410a0fdfd6b6/img_v0j5cpr5hp_3bc51ce379720382f04673a648265352e9a14c6509f3194fc001147453d6b716.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">Please wait while we check the details. </span></div>
		</div>
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		<div style="color:#999999;font-size:11px"><span class="separator">07:50 PM, 28th Sep</span></div>
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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator">ً</span></div>

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		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/telephone.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator">Ok</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">07:51 PM, 28th Sep</span></div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator">Alhamzi</span></div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_f9f36d738c0ab83d6cc93b45048ed40a92ddc5d64c18367fc745410a0fdfd6b6/img_v0j5cpr5hp_3bc51ce379720382f04673a648265352e9a14c6509f3194fc001147453d6b716.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.  </span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px"><span class="separator">07:54 PM, 28th Sep</span></div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator">Alhamzi</span></div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_f9f36d738c0ab83d6cc93b45048ed40a92ddc5d64c18367fc745410a0fdfd6b6/img_v0j5cpr5hp_3bc51ce379720382f04673a648265352e9a14c6509f3194fc001147453d6b716.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">We will update you via mail</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px"><span class="separator">07:54 PM, 28th Sep</span></div>
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		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator">Alhamzi</span></div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_f9f36d738c0ab83d6cc93b45048ed40a92ddc5d64c18367fc745410a0fdfd6b6/img_v0j5cpr5hp_3bc51ce379720382f04673a648265352e9a14c6509f3194fc001147453d6b716.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">Do you have any other inquiries that we can help with?</span></div>
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		<div style="color:#999999;font-size:11px"><span class="separator">07:54 PM, 28th Sep</span></div>
		<span class="separator"> </span>
</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator">ً</span></div>

		<div> </div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/telephone.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator">About email</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">07:56 PM, 28th Sep</span></div>
		<span class="separator"> </span>
</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator">ً</span></div>

		<div> </div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/telephone.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
<span class="separator"><img src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_eaed7943d4459fd6d3d1fe65dd8950f0609f3eac65fed175cb896407e9b7a6c2/img_h317ssoekj_c0043eeec53c9214cc43ac7415071a293cbcafa1a95af20af7c408793915c16d.jpeg"></span>

		<div><span class="separator">This is a wrong email</span></div>
		<span class="separator"> </span>
</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">07:57 PM, 28th Sep</span></div>
		<span class="separator"> </span>
</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator">ً</span></div>

		<div> </div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/telephone.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator">and I can’t edit</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">07:57 PM, 28th Sep</span></div>
		<span class="separator"> </span>
</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator">Alhamzi</span></div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_f9f36d738c0ab83d6cc93b45048ed40a92ddc5d64c18367fc745410a0fdfd6b6/img_v0j5cpr5hp_3bc51ce379720382f04673a648265352e9a14c6509f3194fc001147453d6b716.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">Kindly note this is the mail registered with your account and can not be edited.</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px"><span class="separator">08:00 PM, 28th Sep</span></div>
		<span class="separator"> </span>
</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator">Alhamzi</span></div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_f9f36d738c0ab83d6cc93b45048ed40a92ddc5d64c18367fc745410a0fdfd6b6/img_v0j5cpr5hp_3bc51ce379720382f04673a648265352e9a14c6509f3194fc001147453d6b716.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">You can make a new account with the correct email.</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px"><span class="separator">08:00 PM, 28th Sep</span></div>
		<span class="separator"> </span>
</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator">Alhamzi</span></div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_f9f36d738c0ab83d6cc93b45048ed40a92ddc5d64c18367fc745410a0fdfd6b6/img_v0j5cpr5hp_3bc51ce379720382f04673a648265352e9a14c6509f3194fc001147453d6b716.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">Please provide us with your correct Email so we can update you regarding the late collection</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px"><span class="separator">08:01 PM, 28th Sep</span></div>
		<span class="separator"> </span>
</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator">ً</span></div>

		<div> </div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/telephone.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator">[email-masked]</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">08:01 PM, 28th Sep</span></div>
		<span class="separator"> </span>
</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator">Alhamzi</span></div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_f9f36d738c0ab83d6cc93b45048ed40a92ddc5d64c18367fc745410a0fdfd6b6/img_v0j5cpr5hp_3bc51ce379720382f04673a648265352e9a14c6509f3194fc001147453d6b716.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">Thanks</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px"><span class="separator">08:06 PM, 28th Sep</span></div>
		<span class="separator"> </span>
</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator">Alhamzi</span></div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_f9f36d738c0ab83d6cc93b45048ed40a92ddc5d64c18367fc745410a0fdfd6b6/img_v0j5cpr5hp_3bc51ce379720382f04673a648265352e9a14c6509f3194fc001147453d6b716.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">Do you have any other inquiries that we can help with?</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px"><span class="separator">08:06 PM, 28th Sep</span></div>
		<span class="separator"> </span>
</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator">ً</span></div>

		<div> </div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/telephone.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator">No thank you</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">08:09 PM, 28th Sep</span></div>
		<span class="separator"> </span>
</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator">Alhamzi</span></div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_f9f36d738c0ab83d6cc93b45048ed40a92ddc5d64c18367fc745410a0fdfd6b6/img_v0j5cpr5hp_3bc51ce379720382f04673a648265352e9a14c6509f3194fc001147453d6b716.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">It was a pleasure to assist you. Thank you for shopping with us.<br>
		<br>
		Have a wonderful day.</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px"><span class="separator">08:11 PM, 28th Sep</span></div>
		<span class="separator"> </span>
</div>
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	<table style="margin:10px auto;padding:0 20px;font-family:'helvetica neue' , 'helvetica' , 'arial' , sans-serif;color:#333;line-height:1.4;margin:0px;min-width:100%">
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		<tr>
		<td style="text-align:center"><span class="separator"><span style="font-size:13px;color:#999">View conversation in <a href="https://web.freshchat.com/a/510395015250362/inbox/open/0/conversation/661998771258044" style="font-weight:500;color:#999;text-decoration:none" rel="noreferrer">Freshchat</a></span></span></td>
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</tbody>
</table>
<span class="separator"> </span>
</blockquote>
</div>
</div>
<br>
</div>

<div> </div>

<div> </div>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4933980