Subject: Ticket Assigned - Need escalation - payment issue
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 28 Sep 2022 16:02:07 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Need escalation - payment issue Dr Shahzeen                    Ok           07:32 PM, 28th Sep                     Dr Shahzeen                             07:34 PM, 28th Sep                   Alhamzi                   please provide us with the following details so that we can forward it for further assistance: - email address : - Country of access - type of device used - Application version. - System version           07:42 PM, 28th Sep                     Dr Shahzeen                    [email-masked]           07:44 PM, 28th Sep                     Dr Shahzeen                    UAE           07:44 PM, 28th Sep                     Dr Shahzeen                    Smart phone           07:44 PM, 28th Sep                     Dr Shahzeen                    Version 7.47           07:47 PM, 28th Sep                   Alhamzi                   نود اعلامكم ان معلومات العرض متوفرة في صفحة كل منتج           07:47 PM, 28th Sep                   Alhamzi                   نعتذر لحدوث هذا معكم           07:47 PM, 28th Sep                   Alhamzi                   هل لديك اي إستفسار اخر           07:47 PM, 28th Sep                   Alhamzi                   kindly ignore the previous message           07:49 PM, 28th Sep                   Alhamzi                   Thanks for sharing the details           07:53 PM, 28th Sep                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             07:53 PM, 28th Sep                   Alhamzi                   We will update you via mail           07:53 PM, 28th Sep                   Alhamzi                   Please confirm the payment method you were trying to place your order with?           07:53 PM, 28th Sep                     Dr Shahzeen                    Card           07:53 PM, 28th Sep                   Alhamzi                   Thanks           07:58 PM, 28th Sep                   Alhamzi                   We will update you soon           07:58 PM, 28th Sep                   Alhamzi                   Do you have any other inquiries that we can help with?           07:58 PM, 28th Sep                     Dr Shahzeen                    No           07:58 PM, 28th Sep                     Dr Shahzeen                    Thanks           07:59 PM, 28th Sep                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:01 PM, 28th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4933930