Subject: Ticket Assigned - Damaged item/ share photos/ 4216438
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 28 Sep 2022 15:29:53 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Damaged item/ share photos/ 4216438 Melike                    Hi           06:56 PM, 28th Sep                     Melike                             06:56 PM, 28th Sep                     Melike                    The plastic stoppers of one of the item is missing           06:56 PM, 28th Sep                     Melike                             06:57 PM, 28th Sep                   Alhamzi                   Hi Melike, thank you for contacting us. This's Alhamzi We would be happy to help you.           07:05 PM, 28th Sep                   Alhamzi                   Please wait while we check the details.            07:05 PM, 28th Sep                   Alhamzi                   We sincerely apologize for any inconvenience caused you.  We would like to let you know that we have escalated this issue to the concern team and will contact you within 3-5 business days to help you with this issue.  Complain number:            07:16 PM, 28th Sep                   Alhamzi                   2           07:16 PM, 28th Sep                   Alhamzi                    Complain number: 4216438           07:16 PM, 28th Sep                   Alhamzi                   Do you have any other inquiries that we can help with?           07:16 PM, 28th Sep                     Melike                    No you can send by cargo these 2 pieces           07:17 PM, 28th Sep                   Alhamzi                   Our team will contact you soon to assist you regarding this issue           07:23 PM, 28th Sep                   Alhamzi                   We request you to allow us some itme           07:23 PM, 28th Sep                   Alhamzi                   Do you have any other inquiries that we can help with?           07:23 PM, 28th Sep                     Melike                    No thanks           07:25 PM, 28th Sep                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:29 PM, 28th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4933751