Subject: Ticket Assigned - Damaged HH item below 50 AED - 9588035536
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 28 Sep 2022 11:12:48 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Damaged HH item below 50 AED - 9588035536 ?                    This one           03:00 PM, 28th Sep                   Alhamzi                   could you please share the name of the item?           03:05 PM, 28th Sep                     ?                    Name is already written in this picture           03:07 PM, 28th Sep                   Alhamzi                   Please accept my apologies for this situation. We strive to maintain a high standard of products and services and this is clearly not matching up to our benchmark. What we can do in this case is we will escalate to the concerned team to process the refund AED (9), without returning the damaged item (163962166 - - Sansa Stoneware Ribbed Nola Vase - 11x11x13 cms). we request you to not create return request for damaged item.           03:09 PM, 28th Sep                   Alhamzi                   Do you have 
 any other inquiries that we can help with?           03:09 PM, 28th Sep                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:12 PM, 28th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4932275