Subject: Note Added - [#4922549] 9587592541/ late delivery/ delivery instruction
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 28 Sep 2022 10:32:08 +0000

Hi ,    Vijay Pokhriyal added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4922549    Subject:  9587592541/ late delivery/ delivery instruction   Requester: Baali.karima.svi    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear <a id="OWAAME74B98DE4EC649949CE95E731587EE06" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Home Box</span></a>,</div>
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<div class="MsoNormal">Kindly note as customer requested delivery after 9PM only.</div>
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<div class="MsoNormal">And driver was reached at same time, and called the customer(2 time ) but their no respond from customer side
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<div class="MsoNormal">since order had 3<sup>rd</sup> attempt so he updates reject . Please find the below screen shot
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<div class="MsoNormal">for your reference. </div>
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<div class="MsoNormal"><img width="333" height="432" style="width:3.4652in;height:4.5in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDkzNTcyMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.1jzYGh8au_gQafLTvseKFhB0XLN0tBd8B8KMpbizTOA" data-id="2044000935721"></div>
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<div class="MsoNormal"><img width="350" height="447" style="width:3.6458in;height:4.6527in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDkzNTcyMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lEydCazyqVF6ECc5H-3pqdAJITnhpzcmy-3tGNS5rp0" data-id="2044000935722"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, September 28, 2022 1:31 PM<br>
<b>To:</b> olm auh &lt;[email-masked]&gt;; Mani Choudhury &lt;[email-masked]&gt;; Vijay Pokhriyal &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4922549] - 9587592541/ late delivery/ delivery instruction</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Hi team,<br>
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Late Delivery<br>
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Order ID: 9587592541<br>
Tracking ID: FC092522000942<br>
Cx Contact no: 971508904121</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
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Assistance Required: Need urgent Delivery</span><br>
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Issue Description: Customer placed the order on (Sep 24, 2022). But the order is still not delivered.<br>
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</b><strong><span style='font-family:"Segoe UI",sans-serif;font-weight:normal'>Cx. is very angry and complains as the courier has contacted the her at 5p.m not as instructed (Before 12 p.m or after 9 p.m), also team has requested to share location on whatsapp
 and Cx. did many times but not delivered.</span></strong><br>
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<strong><span style='font-family:"Segoe UI",sans-serif;font-weight:normal'>Please note Cx. location: </span></strong></span></span>
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<strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'><a href="https://maps.google.com/maps?q=24.4437496,54.4085489" target="_blank" rel="noreferrer"><span dir="LTR" style="font-weight:normal">https://maps.google.com/maps?q=24.4437496,54.4085489</span></a></span></strong><strong><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'> </span></strong><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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This is for your kind notice and promote action. <br>
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<span style="color:#183247">Thanks &amp; Regards, </span><br>
<span style="color:#183247">HomeBox Cs Team</span>  <span lang="AR-SA" dir="RTL">
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4922549:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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