Subject: New Reply Received - 9585309013/ late FF delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 27 Sep 2022 12:06:23 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  9585309013/ late FF delivery  Ticket comment <div dir="ltr">
<div>Hello, </div>
<div><br></div>
<div>I am expecting my order to be delivered by tomorrow. and sending you the reminder </div>
<div>till now no one called me for confirmation. if tomorrow we did not received that could be an issue </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Sep 26, 2022 at 7:34 PM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Tabasum,</div>
<div><br></div>
<div>Thank you for contacting us and giving us the opportunity to serve you.</div>
<div><br></div>
<div>Please accept our sincere apologies for the inconvenience and delay caused to you.</div>
<div><br></div>
<div dir="ltr">We apologize for this experience. This is definitely not the experience we want our customers to have when they shop with us.<br><br>We have got an update from our team that the order will be delivered on 28/09/2022 between 18:00-20:00. You can contact 24 hours before the delivery date so we can provide you with the delivery team contact number so you coordinate with the delivery team. </div>
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<div>We take such matters very seriously. We have now sent the feedback to the concerned team and they will surely take the necessary measures in this regard so that this error does not happen again in the future.</div>
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<div>Thank you for shopping with us.</div>
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<div>Feel free to contact us for further assistance.</div>
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<div>your friends,</div>
<div dir="ltr">Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4922878