Subject: Ticket Assigned - Damaged HH item below 50 AED - 9587589198 (Under B2G2)
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 25 Sep 2022 14:32:43 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Damaged HH item below 50 AED - 9587589198 (Under B2G2) Faith Parreno                    1 item damaged only           06:05 PM, 25th Sep                   Alhamzi                   We apologies for the inconvenience caused.  We understand you were expecting the item to arrive to you in perfect condition, and we feel very sorry that on this instance we could not meet your expectations.  We will escalate this issue to our team to initiate the refund of the damaged item and to avoid you any trouble you do not need to return the damaged item. At this time we do not have an option to offer exchange, but we welcome you to shop for a new piece on our website or from a store near you           06:24 PM, 25th Sep                   Alhamzi                   We will let you know the update via mail           06:24 PM, 25th Sep                   Alhamzi                   Do you have a
 ny other inquiries that we can help with?           06:24 PM, 25th Sep                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:31 PM, 25th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4917515