Subject: Ticket Assigned - Damaged item/ share photos/ 4206512
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 25 Sep 2022 14:25:29 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Damaged item/ share photos/ 4206512 Omar                    The middle seat has collapsed and the right hand lever does not work           05:17 PM, 25th Sep                   Alhamzi                   Thank you for allowing me the time to check. I appreciate your patience.           05:32 PM, 25th Sep                     Omar                    No problem           05:33 PM, 25th Sep                   Alhamzi                   could you please provide us with your email ID           05:44 PM, 25th Sep                     Omar                    [email-masked]           05:53 PM, 25th Sep                   Alhamzi                   We sincerely apologize for any inconvenience caused you.  We would like to let you know that we have escalated this issue to the concern team and will contact you within 3-5 business days to help you with this issue.  Complain number: 4206512           06:10 PM, 25th Sep                   Alhamzi                   Do you have any other inquiries that we can help with?           06:10 PM, 25th Sep                     Omar                    Thank you for your help. That is all thank you           06:11 PM, 25th Sep                   Alhamzi                   You are welcome           06:25 PM, 25th Sep                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:25 PM, 25th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4917470