Subject: Ticket Assigned - Damaged item/ share photos/ 4113672
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 25 Sep 2022 11:50:08 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Damaged item/ share photos/ 4113672 Najat Ramadan                    Hello           03:27 PM, 25th Sep                     Najat Ramadan                    Yesterday you delivered vanilla single fire truck bed           03:28 PM, 25th Sep                     Najat Ramadan                    Order number : 9586752451           03:28 PM, 25th Sep                     Najat Ramadan                    One of the wood in the bed frame broke           03:32 PM, 25th Sep                   Alhamzi                   Hi Najat, thank you for contacting us. This's Alhamzi We would be happy to help you.           03:43 PM, 25th Sep                     Najat Ramadan                    Id appreciate it if you send someone with one wood replacement to fix it           03:44 PM, 25th Sep                   Alhamzi                   We sincerely apologize for any inconvenience caused you.  We would like to let you know that we have escalated this issue to the concern team and will contact you within 3-5 business days to help you with this issue.  Complain number: 4205934           03:47 PM, 25th Sep                   Alhamzi                   Do you have any other inquiries that we can help with?           03:47 PM, 25th Sep                     Najat Ramadan                    Ok thanks           03:48 PM, 25th Sep                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:49 PM, 25th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4916648