Subject: New Reply Received - Re: Your payment is being processed
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 24 Sep 2022 11:09:08 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Re: Your payment is being processed  Ticket comment <div dir="auto">Thanks for the update. </div>
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<div>On Thu, Sep 22, 2022, 1:08 AM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Syed,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused, </div>
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<div dir="ltr">We would like to let you know, as per the date in our system, that our team will contact you on 26/09/2022 between 14:00 and  18:00 to deliver your order, and we have checked to prepone the delivery date but unfortunately all date were occupied. <span dir="ltr">Kindly note that we have escalated this issue to the concern team for this not to happen again.</span>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4900420