Subject: New Reply Received - 9585773390 - Cancellation
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 21 Sep 2022 12:53:34 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  9585773390 - Cancellation  Ticket comment <div dir="auto">This is the 20th time I receive the exact same copy pasted message, when are you refunding my money ?</div>
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<div>On Wed, 21 Sep 2022 at 2:10 AM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div style='box-sizing:border-box;word-break:break-word;color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">Hi Bouchra,<br style="box-sizing:border-box"><br style="box-sizing:border-box">Thank you for reaching out to us with your concern.</div>
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​<br>
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<div style='box-sizing:border-box;word-break:break-word;color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">We sincerely apologize for any inconvenience caused to you.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Kindly note that we are still following our team regarding the refund in order 9585773390 - and we’ll do our best to sort this out quickly.<br><br>We take such matters very seriously. We have now sent the feedback to the concerned team and they will surely take the necessary measures in this regard so that this error does not happen again in the future.</div>
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<font color="#000000">Thank you for your patience.</font><br><br><font color="#000000">Feel free to get in touch if you need further assistance.</font><br><br><font color="#000000">Your friends,</font><br><font color="#000000">The Support Team</font>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4863127