Subject: New Reply Received - Product information
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 21 Sep 2022 08:34:51 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Product information  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Hi,</div>
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<div class="MsoNormal">Can You Pls send the What’s up no for sending the videos.</div>
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<div class="MsoNormal">From My mail video is difficult to send.</div>
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<span style="color:#1F497D">Thanks!</span><span lang="EN-GB"></span>
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<span style="color:#1F497D">Regards,</span><span lang="EN-GB"></span>
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<div class="MsoNormal"><span style="color:#1F497D">Satheesh Kumar.S</span></div>
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<span style="color:#1F497D">+971543471098</span><span lang="EN-GB"></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, September 21, 2022 12:58 AM<br>
<b>To:</b> Kumar, Satheesh (MSSL) &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4891636] - Product information</div>
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<span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:red;mso-fareast-language:JA'>----
<strong><u><span style='font-family:"Arial",sans-serif'>CAUTION</span></u></strong>: The sender of this email is
<strong><u><span style='font-family:"Arial",sans-serif'>EXTERNAL TO THE ORGANIZATION</span></u></strong>. Please do not click on links or open any attachment unless you recognize the sender and know the content is safe ----</span><span style='font-size:12.0pt;font-family:"Times New Roman",serif'>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Satheesh, </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><br>
Thank you for reaching out to us and giving us the opportunity to serve you.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">We sincerely apologize for any inconvenience caused to you.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><br>
Could you please share with us photos or video showing the issue so we can update it with our team to help you regarding this issue.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Your Friends,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">The Support Team</span></div>
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<span style="font-size:1.0pt;font-family:fdtktid;color:white">4891636:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4891636