Subject: New Reply Received - 29001004865520210403 / Maintenance for item 162851062
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 19 Sep 2022 10:20:51 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  29001004865520210403 / Maintenance for item 162851062  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Hi, </span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">If you are going to issue credit note then you will have to issue for all 8 Charis since 7 similar chairs with a 8 dinner table don’t make sense.
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<div class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Please ask your team to come and collect the rest and arrange for credit note ASAP.
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<div class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">You may call me on 0559884193 or 0562098765 for any clarifications.
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<div class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">Kind Regards,
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<div class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">Imran Afzal</span></b></div>
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<div>From:
<span style="font-size:12.0pt;color:black">Home Box &lt;[email-masked]&gt;<br>
<b>Date: </b>Monday, 19 September 2022 at 1:53 PM<br>
<b>To: </b>[email-masked] &lt;[email-masked]&gt;<br>
<b>Subject: </b>Re: [#4815144] - 29001004865520210403 / Maintenance for item 162851062</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Imran, </span></div>
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Thank you for reaching out to us and giving us the opportunity to serve you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We sincerely apologize for any inconvenience caused to you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Unfortunately, Our team has tried to repair the item but it is in non-repairable condition and there is no replacement as the item is out of stock. We would like you to confirm
 for Credit Note after Usage Deduction. Please confirm the refund after usage deduction so we can inform our team to process the Credit Note. <br>
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Waiting forward to hearing from you. </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Your Friends,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4815144:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4815144