Subject: Note Added - [#4727171] Mattress damaged / 6368899972 / item : 162641117
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 15 Sep 2022 07:24:11 +0000

Hi ,    Nikhilesh Hardas added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4727171    Subject:  Mattress damaged / 6368899972 / item : 162641117   Requester: Nasoma    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM65C879D3326D4F149DA530E5D6553CD9" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Hbwhfurniture Dammam</span></a> Sailendra
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<div class="MsoNormal">How much time is required to respond on the below , Have you issued replacement ?</div>
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<div class="MsoNormal">Regards</div>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, September 14, 2022 4:28 PM<br>
<b>To:</b> Hcdammam Delivery &lt;[email-masked]&gt;; Hasan Razakhan &lt;[email-masked]&gt;; Dipendra Shrestha &lt;[email-masked]&gt;; Hbwhfurniture Dammam &lt;[email-masked]&gt;<br>
<b>Cc:</b> Nikhilesh Hardas &lt;[email-masked]&gt;; Tulasi bhatta &lt;[email-masked]&gt;; Chamila JananathDasanayaka &lt;[email-masked]&gt;; Asif Mohdyusuf &lt;[email-masked]&gt;; [email-masked];
 HB.CCCKSA &lt;[email-masked]&gt;; [email-masked]<br>
<b>Subject:</b> Fwd: [#4727171] - Mattress damaged / 6368899972 / item : 162641117</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi team, </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Is there any update regarding the replacement as Cx. is threatening to complain to Ministry of commerce.<br>
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Order Date : 21-Nov-2021<br>
Order ID: 6368899972 <br>
CRM ID: 4088075<br>
Item ID: 162641117</span> <br>
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Please check and update. <br>
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Thanks,<br>
Alhamzi</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 7 Sep at 1:52 PM
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Pls issue replace to cod team
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<span style="font-size:10.0pt;font-family:-apple-system">Thanks &amp; Regards,                       
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<span style="font-size:10.0pt;font-family:-apple-system;color:#3B3838">DAMMAM - COD</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Hasan Razakhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, September 7, 2022 11:32 AM<br>
<b>To:</b> Hcdammam Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Dipendra Shrestha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Nikhilesh Hardas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Tulasi bhatta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Chamila JananathDasanayaka
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Asif Mohdyusuf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Crys_HBKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4727171] - Mattress damaged / 6368899972 / item : 162641117</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Approved to replace.</span></div>
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<span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#777777'>Phone: +966 58 1269295  Tel: +96611 2794615 Ext: 4615 | Fax:+96611 2078386</span><span style="font-size:8.0pt;font-family:-apple-system;color:#777777"><br>
</span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#777777'>Landmark Arabia | PO Box 91861 | Riyadh 11643 | Saudi Arabia</span><span style="font-size:8.0pt;font-family:-apple-system;color:#777777"><br>
<a href="www.homeboxstores.com" rel="noreferrer"><span style='font-family:"Arial",sans-serif;color:#777777'>www.homeboxstores.com</span></a></span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#777777'> |
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<b><span style="font-size:10.5pt;font-family:-apple-system">From:</span></b><span style="font-size:10.5pt;font-family:-apple-system"> Hcdammam Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, August 27, 2022 2:43 PM<br>
<b>To:</b> Hasan Razakhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Dipendra Shrestha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Nikhilesh Hardas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Tulasi bhatta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Chamila JananathDasanayaka
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Asif Mohdyusuf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Crys_HBKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4727171] - Mattress damaged / 6368899972 / item : 162641117</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear Mr.
<a id="OWAAM33FB1A5A42D2438BA633F3107E199305" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Hasan Razakhan</span></a>
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<b><span style="font-size:9.0pt;font-family:-apple-system;color:#1F3864">Thanks &amp; Regards</span></b><span style="font-size:9.0pt;font-family:-apple-system;color:#1F3864">,                       
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<b><span style="font-size:9.0pt;font-family:-apple-system;color:#1F3864">Jafar Thazhathethil
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<b><span style="font-size:9.0pt;font-family:-apple-system;color:#1F3864">Home Division – Dammam Warehouse</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:9.0pt;font-family:-apple-system;color:#1F3864">Landmark Arabia Co I PO Box 4979 I Dammam 31952 I Saudi Arabia</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style="font-size:10.5pt;font-family:-apple-system">From:</span></b><span style="font-size:10.5pt;font-family:-apple-system"> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, August 26, 2022 7:26 PM<br>
<b>To:</b> Hcdammam Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Crys_HBKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Nikhilesh Hardas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Tulasi bhatta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Chamila JananathDasanayaka
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Asif Mohdyusuf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4727171] - Mattress damaged / 6368899972 / item : 162641117</span>
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<b><i><span style="font-size:13.5pt;font-family:-apple-system;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Jafar Thazhathethil,<br>
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<strong><span style="font-family:-apple-system">Gentle Reminder !</span></strong><b><br>
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<strong><span style="font-family:-apple-system">Be informed customer provided us this number to be contacted 0564192822. Kindly do the needful .</span></strong></b><br>
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Order Date : 21-Nov-2021<br>
Order ID: 6368899972 <br>
CRM ID: 4088075<br>
Item ID: 162641117<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Mohiuddin </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">On Thu, 25 Aug at 6:47 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Jafar Thazhathethil,</span></div>
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<strong><span style="font-size:10.5pt;font-family:-apple-system">Gentle Reminder !</span></strong><span style="font-size:10.5pt;font-family:-apple-system">
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Be informed customer provided us this number to be contacted 0564192822. Kindly do the needful .<br>
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Order Date : 21-Nov-2021<br>
Order ID: 6368899972 <br>
CRM ID: 4088075<br>
Item ID: 162641117<br>
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Regards <br>
Ali Hazzaa</span></div>
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