Subject: New Reply Received - Invoice
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 12 Sep 2022 10:02:01 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Invoice   Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Reminder!</span></div>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Home Box [mailto:[email-masked]]
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<b>Sent:</b> Tuesday, August 30, 2022 4:44 PM<br>
<b>To:</b> Ali Hassan (DVA) &lt;[email-masked]&gt;<br>
<b>Cc:</b> Ahmad Mohamad (DVA) &lt;[email-masked]&gt;; Mahmoud AlMarzouqi (DVA) &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4799590] - Invoice</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Ali, </span></div>
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Thank you for reaching out to us and giving us the opportunity to serve you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We sincerely apologize for any inconvenience caused to you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Regarding the item "164009040 - - Large LED Outdoor Garden Water Fountain - 51x49x111 cms" in order 9579861464, Kindly note that we have initiated a return request for the
 damaged item and our team will contact you within 3-1 days to collect the item.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Your Friends,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4799590:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4799590